IBM Client Innovation Centre: Nova Scotia

Opened in March 2013, the IBM Client Innovation Centre - Nova Scotia, is part of IBM’s global network of delivery centres that provide application management and consulting services to administer and transform IT systems for local government departments, businesses and universities. The Centre also offers testing, analytics, SAP and Oracle skills—delivered by Canadian workers.

To date, the centre has hired over 500 people, servicing more than 30 public and private sector institutions across key industries such as financial services, insurance and telecommunications.

In conjunction with the opening of the centre, IBM also entered into an innovative partnership with seven Atlantic Canada higher-education institutions to build analytics curriculum so that students have the high-demand skills needed to help Canada grow and compete in a global marketplace.

500 People hired

30 Institutions serviced

Centre for Health Informatics and Analytics (CHIA)
IBM made another multi-million-dollar investment in 2014 to support over eighteen healthcare related projects at Memorial University in Newfoundland. CHIA will facilitate research into patient outcomes and offer insight into how services may be improved through the use of high-performance computational infrastructure and de-identified patient datasets.

New Brunswick IT Delivery Centre

In April 2015, IBM Canada established a new IT services delivery centre in Florenceville-Bristol, New Brunswick, that will provide McCain Foods’ global operations with system infrastructure support, resiliency, security and mobility services. The facility will also provide security compliance and tools services to other IBM clients. The partnership is yet another way IBM is driving business value, regional employment and economic development in Atlantic Canada and beyond. IBM continued to expand its operations in 2016, expanding its existing security centre and IT operations to create a hub of IT and security technology expertise and high-value jobs within the Province. The security expansion was based around the 2011 acquisition of Q1 Labs whose QRadar Security Intelligence Platform was developed in partnership with the University of New Brunswick.

This acquisition served as a catalyst for IBM to form its security division, which is now a $2 billion business employing 7,500 researchers, developers and security experts across 36 locations worldwide. IBM continues to invest in and maintain a research development and customer support centre in Fredericton, which provides support for more than 5,000 customers around the globe.

CARET (Collaboration for Analytics Research,
Education and Technology) Partnership
In November 2013, IBM further expanded its investment in Atlantic Canada by contributing a multi-million-dollar private cloud to a consortium of post-secondary institutions in Nova Scotia. The system, the first of its kind in Atlantic Canada, provides a shared computing platform that enables the participating schools (Dalhousie University, Acadia University, Cape Breton University, Mount Saint Vincent University, Nova Scotia Community College, Saint Mary’s University and St. Francis Xavier University) to jointly create new curriculum and conduct research, all aimed at better equipping graduates with analytics skills to drive Nova Scotia’s economy.