Get a single support provider for all Juniper products under one contract, one invoice and one call process to facilitate reduced complexity.
Benefit from a senior-level IBM support team – combined with access to Juniper engineers – for proven success maintaining complex networking environments.
With the IBM unique, automated Call Home feature, many Juniper machines can pre-emptively contact virtual IBM engineers when a potential problem is detected and fix the issue without your involvement.
By focusing device life cycles – not replacement schedules – IBM helps reduce capital costs for equipment replacement by identifying and resolving issues from our remote technical support centers.