Orchestrate workflows with automation

IBM® Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Integrates process and case management

Helps consolidate and standardize task work to prioritize more easily. Combines both process- and case-centric work in repeatable business workflows to meet wider enterprise needs.

Helps you improve customer service

Lowers barriers to timely client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speeds transactional workflows and case resolution.

Enhances decision making

Use built-in visibility and powerful analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.

Manage initial startup costs

Low startup costs and a subscription-based consumption model mean you can start projects small, and grow and scale smoothly from initial project to enterprise-wide program.

Get a self-service portal

Easily access the Develop, Test and Runtime environments within IBM Business Automation Workflow on Cloud.

Key features

  • Enable business users to manage workflows
  • Implement changes quickly for greater agility
  • Gain visibility across workflows
  • Increase efficiency and consistency
  • Meet governance and compliance requirements
  • Deliver better speed and scalability
  • Access from the public cloud

Which option is right for you?

  • Express Edition on Cloud


    This offering is a low-cost entry point to get started in the cloud

  • Enterprise Edition on Cloud


    This offering is a scalable experience to start or expand workflow capabilities into the cloud

  • Express Edition


    Perpetual license based entry-point solution ideal for initiating workflow projects

  • Enterprise Edition


    Perpetual license based enterprise-grade solution

See how it works