What is supply chain visibility?

Supply chain visibility is the ability of all stakeholders throughout the supply chain to access real-time data related to the order process, inventory, delivery and potential supply chain disruptions. The advanced insights improve customer service, reduce costs, help with regulatory directives, and mitigate interruptions that could affect supplier inventory levels and product delivery.

Predict, prioritize and mitigate disruptions and risks

Delivery delays. Quality defects. Weather incidents. Political unrest. Market and supplier instability. For you, every day is an exercise in overcoming ordinary and extraordinary obstacles, too many of which you never see coming. You need supply chain visibility and speed to get ahead of what’s getting between you and consistently exceptional customer experiences. Discover why a smarter supply chain is designed with disruption in mind.

Key capabilities of supply chain visibility

End-to-end supply chain visibility with AI
Connect and view data across disparate sources 

Shared records enabled by blockchain
Establish immutable shared records across multiple partners

Quickly understand and act on what matters most
Save significant time and get immediate answers

Predict and mitigate disruptions before they happen
Reduce mitigation time from days to minutes 

Optimize supply chain execution
Tackle recurring supply chain challenges faster

Data-driven insights powered by AI
Discover costs savings and hidden opportunities

See why customers choose IBM

Master Lock reduces error-rates and disputes chargebacks

With IBM Sterling Supply Chain Business Network, Master Lock has AI capabilities to help businesses gain deeper insight into EDI processes.

Lenovo transforms its supply chain with AI-driven insights

With IBM Sterling Supply Chain Business Network, Lenovo uncovers hidden opportunities to cut operational costs and drive incremental revenue.

Petco enables better B2B and supply chain visibility

Using IBM Sterling Delivery Transaction Intelligence with Watson, Petco can quickly identify and resolve supply chain issues — without engaging the IT team.

Discover key offerings within the IBM portfolio

IBM Sterling Supply Chain Business Network

View all relevant transactions from a single dashboard to quickly pinpoint and assess issues allowing resolution in minutes not hours.

IBM Sterling Delivery Transaction Intelligence

Provide permissioned trading partners with an immutable shared record of real time, secure digital transactions powered by IBM Blockchain.

IBM Sterling Supply Chain Insights with Watson

Predict, quickly assess and more effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.

AI-enabled supply chain visibility is transforming the industry

The future is here with AI: IBM point of view

Learn how AI enables you to gain end-to-end visibility into your supply chain so you can proactively predict, assess and mitigate disruptions.

Blockchain helps build smarter supply chains: IBM point of view

Learn how to get a jump start on your competition with multi-party blockchain-based collaboration to tackle supply chain challenges.

IDC spotlight: A thinking supply chain

Supply chains have over 50 times more data available than just five years ago. In this era of digital transformation, learn how IDC defines the five “Cs” critical to building a smarter supply chain.

Take the next step

Engage an expert

Schedule a one-on-one consultation with experts who can help you make your supply chain smarter with AI-enabled solutions.

Finance your project

Connect with IT financing experts to find out about flexible payment options and see how you can defer payments for up to three months for your IBM Sterling solution.