Watson Explorer - Overview - Hong Kong S.A.R. of China

Explore all your data to uncover insights and unlock value

With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. IBM clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information. Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers, in context, to create better experiences for your customers.

Watch the video

What’s new in Watson Explorer Deep Analytics Edition

Image illustrating the cognitive advice capability of IBM Watson Explorer

Introducing cognitive advice

Classify and score structured and unstructured data with machine learning to get the most relevant information that speeds decision-making.

View the Watson Explorer infographic (2.3 MB)

Cognitive exploration and mining

Gain insight from structured and unstructured data and get a unified view of your enterprise data with Watson Explorer Application Builder.

Watch the demo (03:54)

Private cloud-ready

Explore and analyze all your enterprise data with a new flexible, scalable Watson Explorer engine, which uses modern container technology.

Join the Watson Explorer webinar series

Which product option is right for you?

IBM Watson Explorer Community Edition

Try a new way to explore IBM Watson Explorer digitally.

IBM Watson Explorer Deep Analytics Edition

Features a scalable cognitive exploration and content analytics offering for private cloud.

Compare features and pricing

IBM Watson Explorer use cases from various industries

Icon representing high volumes of customers Watson Explorer helps process rapidly

Make a million documents as easy as one

A large insurance company processed millions of claims a year. A complex claim that took two days to process can now be completed in 10 minutes with Watson Explorer.

Icon representing ability of Watson Explorer to unlock insights hidden in data

Unlock secrets hiding in your data

A global automotive manufacturer used Watson Explorer to identify defects faster, preventing expensive recalls and saving lives.

Get results fast with cognitive assist

A global airline used Watson Explorer to enable a crew of over 2,000 to react more quickly to maintenance issues, so now over 200,000 cases per year are addressed 90 percent faster.

“ With our partner, IBM, we are leveraging the power of the unstructured and structured data throughout streaming and cognitive capabilities to position ourselves effectively to meet the needs of our customers. ”

Damodaram "Damu" Bashyam

Vice President of IT

Verizon

“ By bringing together the experience of Capgemini with the power of IBM Watson Explorer, we can unlock deeper insights into our clinical data. ”

Dr. Petter Hurlen

Chief Physician Clinical ICT, Division for Diagnostics and Technology,

Akershus University Hospital

Product images

Cognitive content mining

Cognitive exploration

Screen capture of the cognitive advisement advice capability of the IBM Watson Explorer product offering

Cognitive advice

Cognitive content mining

Cognitive exploration

Cognitive advice

IBM Business Partner solutions

Perficient

Perficient, Inc., delivers comprehensive, industry-focused cognitive solutions like IBM Watson Explorer, and brings in over 20 years of experience as a top-tier IBM Business Partner®.

Learn more

SDG

SDG Group offers the most innovative and comprehensive management consulting and intelligence solutions with over 20 years of experience in content analytics.

Learn more