Technician in a blue hardhat inspecting factory equipment with a tablet

Connecting technicians with mobility and AI

From routine service calls to remote inspections, technicians succeed or fail based on their knowledge. Yet as assets become smarter and more connected, the information needed to maintain and manage them grows. How can fields technicians keep up? With AI and a mobile platform.

IBM® Maximo® mobile solutions deliver remote and AI-based expert assistance, real-time asset history and operational data from wearables, safety sensors and diagnostic interfaces to the digital twin. Explore the IBM solutions below and discover how intelligent mobile EAM can keep technicians connected and your organization productive.

Features and benefits of Maximo Mobile

AI and remote human-based assistant

Extend technicians’ abilities and enhance knowledge with AI assistant, or collaborate with experts remotely.

Disconnected mode

Empower technicians to read, update, create data and perform inspections even in the most remote locations.

True mobile native

Improve work efficiency with the device’s native capabilities, including capturing image, scanning barcode, voice-to-text and GPS location.

Smarter operations tablet application screen examples

IBM Maximo Mobile: Manage any asset, anytime, any place

Maximo Mobile, built on next-generation mobile technology, is a revolutionary, easy-to-deploy platform that provides technicians the right asset operational data at the right time — all in the palm of their hand. It helps your technicians scale their expertise, improve asset reliability, and streamline your business operations. As part of the IBM Maximo® Application Suite, IBM Maximo Mobile has flexible options and can be deployed on premises or on any cloud environment.

→ Get the Maximo Mobile demo

→ Read the Maximo Mobile solution brief (PDF, 275 KB)

Benefits of Maximo Safety

Gather more insights, faster

This solution quickly connects, ingests, aggregates and analyzes data from a wide variety of sources including cameras, Bluetooth beacons, sensors, wearables, legacy systems, weather feeds, and more.

Enable predictive prevention of workplace accidents

IBM Maximo Safety analyzes worksite and employee data and alerts you to environmental and physical hazards so you can take immediate preventative actions.

Support worker health and safety through monitoring

This solution gathers data from infrared cameras and sensors to conduct elevated temperature monitoring, face mask detection, occupancy and crowd density management.

Quickly align to new policies and procedures

IBM Maximo Safety continuously improves safety guidelines and adherence to regulations, including new social distancing guidelines, through learning.

Process data with edge computing

Edge computing provides a strong alternative to cloud for near real-time data access and analysis that can be processed locally, resulting in potentially lower operating costs.

Get fast time to value

Incorporates pre-built safety shields as building blocks for intelligent insights, decision making around specified safety areas and accident prevention.

IBM Maximo Assist: Every technician is your best technician

Augment your asset maintenance program with AI and remote human-based assist to help technicians get on-demand assistance whenever and wherever it’s needed. Maximo Assist is powered by IBM Watson® technology for continuous learning, with recommendations that only improve with use. An AI-infused solution, it helps technicians troubleshoot and repair problems faster and more efficiently to reduce costs, improve uptime, and extend asset life.

Two tablet screens showing remote collaborative interaction between two technicians working on repairing a factory pump

Benefits of Maximo Assist

Reduce knowledge gaps

Harvest best practices and technical expertise to augment field maintenance personnel knowledge and improve prediction of asset failure and degradation.

Improve maintenance KPIs

Identify best methods to increase repair efficiency up to 10 percent, improve first-time fix rates (FTFR) and cut mean time to repair (MTTR).

Better troubleshooting

Integrates with asset failure history and engineering knowledge base for insights on root-cause failure analysis (RCFA) and failure modes and effects analysis (FMEA).

Gain prescriptive repair guidance

Offers recommendations from data that can include repair manuals, work orders, written notes and IoT sensor data.

Extend asset life with optimal repairs

Maintain compliance to current standards, regulations and best practices and improve asset-related outcomes.

Scale expert knowledge

A session summary is generated for every remote expert collaboration session and is added to the AI knowledge base, so that it becomes searchable by other technicians facing a similar issue.

Desktop and mobile EAM displays

IBM Maximo Visual Inspection Mobile: QA with computer vision

Boost your quality assurance with highly efficient, accurate computer vision on iOS mobile devices. You’ll be able to quickly discover defects on your production line to reduce downtime and waste. Use object detection and image classification models trained on Maximo Visual Inspection for remote inferencing and management.

→ Take a tour of Maximo Visual Inspection Mobile

→ Learn more about Maximo Visual Inspection Mobile

Want to learn more?