The IBM Automation® Platform consists of pre-integrated software and services to digitize your work, infuse your processes with AI, and balance your workflows between human talent and machine labor.

IBM automation software produced an ROI of 675% over a three-year benefit period and a payback on costs in less than six months.¹

Service platform elements


Visualize and optimize the performance of live automation with Automation Operation Command Center.


Rapidly understand and automate your processes – even the exceptions – with Process Delivery Accelerator.

IBM automation services helped an automotive client grow from a small pilot to more than 50 bots, delivering USD 3 million in savings in less than a year.

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¹Source: A Forrester Total Economic Impact Study Commissioned by IBM; The Total Economic Impact Of IBM Automation For Application Management: Cost Savings And Business Benefits Enabled By IBM’s Automation Platform, March 2019.

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