AI is changing the conversation from where data and technology reside to who has operational authority over them.

As workloads, providers, software services, and AI capabilities become increasingly interconnected, dependencies are playing a greater role in how critical operations run and how quickly organizations can respond to change. Decisions made by external providers, evolving regulations, supply chain disruptions, cyber incidents, and technology shifts can all affect an organization's ability to maintain continuity and adapt when conditions change.

This paper explores why operational control is becoming a strategic priority for infrastructure leaders. Learn how organizations are strengthening visibility into critical dependencies, preserving flexibility across hybrid environments, and improving their ability to make, implement, and validate decisions when it matters most.

What you'll find in this paper:

• Why AI, hybrid environments, and interconnected ecosystems are changing how organizations think about control.
• Infrastructure dependencies that can limit flexibility, resilience, and operational authority.
• Key capabilities organizations are using to strengthen choice, control, and continuity.
• Practical guidance for identifying control gaps and reducing operational risk across critical operations.
• Steps building infrastructure that can adapt as technologies, providers, and business requirements evolve.