Comprehensive support for your open source ecosystem
Get seamless collaboration on multi-vendor products with a single provider. IBM is your vendor agnostic open source software (OSS) support provider offering support for 100 OSS packages.
With IBM you get a 99 percent fix rate, access to over 7,000 skilled open source consultants worldwide. So you receive support from people you know and trust.
Experience that matters
IBM can provide diagnostic support, including root-cause analysis, to expedite problem resolution and reduce downtime.
Improved system availability
With one number to call, IBM provides guaranteed service level agreements with 24x7 and 9x5 support options – available globally. So when you have a question you get the solution you need quickly.
- Deep open source software expertise
- Enhance IT availability by using a global infrastructure
- Take advantage of customizable service options
- Single point of contact