Frequently asked questions

Get answers to the most commonly asked questions about this product.

You can view the results of your file analysis by logging onto the IBM X-Force Exchange platform. Select the hamburger menu in the upper left-hand corner, then select malware analysis, then select view uploads.

The results will include information such as; a threat score indicating the confidence, the name of the malware variants associated with the file, and any URLs or IP addresses of command and control servers that may be associated with the file.

File analysis can take anywhere between 30 seconds and 15 minutes depending on the size and complexity of the file and system load.

The files that you submit for analysis are destroyed after the analysis is completed.

The Workbench offering is priced per user for 2,000 manual downloads per month.

Your files are protected by encryption when they traverse the network and also when they are at rest on the system doing the analysis. When analysis is complete your file is destroyed.

The Workbench offering allows clients to manually submit files for malware analysis in IBM X-Force Exchange. The XGS offering allows clients to configure their IBM QRadar Network Security XGS appliance to automatically collect files on their network and send them for malware analysis.

The existing system reports on hashes that can find known malware, and return a basic report. The new Malware offering can find known and unknown malware; it executes your file in an environment that emulates a target operating system, and looks at the behavior to determine if it's malicious or not.