Thriving in the Post Covid-19 New Normal


From the current crisis will emerge a new normal. From the accelerated adoption of e-commerce, e-learning and telemedicine, to supply chain resilience and new ways of working - companies across every industry will face both challenges and opportunities. Leveraging our industry expertise and enterprise-grade capabilities in data, AI, advanced analytics and automation, IBM Digital Strategy is ready to guide clients through the crisis. We can quickly assess opportunities and align value-driven transformation programs to drive efficiency and resiliency. In this session, we’ll share actionable steps every business can take now to navigate the current environment and emerge stronger.


Philip Dalzell-Payne

North American Leader, Digital Strategy, Global Business Services, IBM

Philip has extensive experience developing and implementing strategies for some of the world’s most prominent B2C and B2B companies. This experience combines strategy consulting expertise with deep understanding of technology enablement to deliver transformational change and accelerated value capture for clients.

Jamie Cattell

Managing Partner, Global Digital Strategy, IBM

Jamie leads IBM’s Global Digital Strategy group which is focused on creating and implementing impactful digital strategies. Jaime also helps clients to optimize their core business, develop new business opportunities, modernize their technology and data landscape and move to digital ways of working.