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6938: Learn how Petco embraced AI with IBM Supply Chain Business Network

Supply Chain
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The global, digital economy is radically reinventing business. For supply chain leaders, it's not just the pace of business that has changed – it’s everything from customer expectations to competitive landscapes. Join us to learn what it will take to future proof your supply chain. You will discover the 5 trends that should be top of mind for every IT and supply chain leader over the course of the coming decade. Hear firsthand from IBM Clients already driving value with AI, Blockchain and Hybrid Cloud – and learn how you can get started on your journey today.

Featured Sessions Supply Chain
Theatre 16 - IMAX
Thu (February 14), 11:30AM PT


Inhi Cho Suh

General Manager, IBM Watson Customer Engagement, IBM

Inhi Cho Suh is the GM of Watson Customer Engagement, responsible for SaaS and premise-based digital experience, marketing, order management and supply chain applications, and infusing AI, machine learning and analytics capabilities in the solutions. Inhi joined IBM in 1998, holding executive roles that spanned IBM Collaboration Solutions (ICS), IBM Analytics Strategy & Business Development, strategic partnerships with Twitter and Box, and the acquisition of The Weather Company. A champion of diversity and inclusion, Inhi co-chairs IBM's Global Women Diversity Initiative. She received a Bachelor of Science in Biology, History and Women's Studies from Duke University and a Juris Doctorate from North Carolina Central University School of Law.

Rishi Vaish

VP of Development, Watson Customer Engagement, IBM

Rishi Vaish is the Vice President of Development for Watson Customer Engagement, a portfolio of products for Marketing, Commerce and Supply Chain professionals that uses the best of cloud and artificial intelligence (AI) technologies to create compelling and differentiated user experiences. Prior to this, Rishi was the Vice President for Watson Work, IBM's next generation, AI driven collaboration platform and its API ecosystem. He returned to IBM from Oracle, where he was VP of Product Management and Development for the Oracle Cloud Platform responsible for Platform-as-a-Service (PaaS) Industry Solutions and go-to-market. Prior to Oracle, Rishi served as VP of Product for RightScale, the leading Infrastructure-as-a-Service (IaaS) Cloud Management and Brokering platform where he led product strategy, product roadmap, and customer experience, positioning the company and product for the fast-growing enterprise segment.

Mylene Ortiz

Sr. IT BPSA - Supply Chain, Petco

Mylene Ortiz joined Petco as a technical writer in 2014 for the OMNIWeb project; for her, it was always computers. She has played just about every role throughout her career: programmer, operator, business analyst, tester, consultant, and manager - across various industries, including lumber, petroleum and chemical, financial, medical devices, and most recently, retail. Her current role is Sr. Business Process/System Analyst for the IT Supply Chain group, with a primary focus on EDI.

Rick Bingle

Senior Vice President, Supply Chain, Recreational Equipment, Inc.