4246: Evaluating User Experience Needs to Implement an Identity Governance ProjectGovern Identities with Digital Trust
One of the 15 biggest global financial institutions had the challenge to improve the user experience in access management through a new portal. IBM Security Services applied the Enterprise Design Thinking approach to understand the real user needs to develop the portal. After the sessions, more than 130 technical and business requirements were identified and prioritized. The Enterprise Design Thinking approach resulted in high involvement of the client's technical and business teams and ensured sponsor and stakeholder buy-in, as well as team engagement.
- Core Curriculum Security and Resiliency Govern Identities with Digital Trust
- Security & Resiliency Theater A
- Thu (February 14), 2:30PM PT