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6192: Creating a “Memory” of Each Transaction: Lenovo and IBM Partner to Bring Transparency to Elect


The electronics industry is becoming much more transactional in nature. The days of fixed-price, annuity-based contracts are being replaced with explosive "as a Service" growth. IBM Technology Support Services manages over 6 million services transactions per year across over 20 countries, and processes over 10 million shipments. This requires "proof of service" to be directly linked to operational data in a trusted way. A "memory" of events, timestamps and activities must be openly and transparently linked to every single billing detail. In this session, IBM Services and Lenovo’s VP & GM Services, Laura Laltrello, will discuss a way to rapidly onboard and expand products and capabilities in a trusted manner. Blockchain is the answer.

Core Curriculum Blockchain
Smarter Business Showcase Theater B
Thu (February 14), 10:30AM PT


Juli Trexler

Global Executive and Director, IBM Support as a Service Business Line, IBM

Juli Trexler is the Global Executive for IBM's Support as a Service Business Line. In this role, she leads the go-to-market strategy, offering portfolio and P&L, and manages some of the division's largest client accounts. Her experience spans many areas from Services Consulting, Business Transformation, and New Product Development to Global Supply Chain, Engineering, and Operations Management.

Laura Laltrello

GM of Data Center Global Services, Lenovo

Laura is GM of Data Center Global Services for Lenovo. She has 20 years in services, products, strategy, marketing and operations in Fortune 500 tech companies. Laura founded Lenovo's NAF internship program for high school students. She was recognized by Working Mother magazine as "Lenovo's 2017 Working Mother of the Year" for her efforts to mentor working mothers about growth and balance.

Robert Bernard

Executive Director, DCG Supply Chain Strategy, Lenovo

Bobby is Exec. Dir., Supply Chain Strategy and Strategic Partnerships for Lenovo Data Center Group. He holds a B.S. dual degree in Mechanical Engineering and Engineering & Public Policy from Carnegie Mellon University. Bobby enjoys volunteering in youth sports and participating in Sitting Volleyball for disabled veterans.