Back to videos

2780: How Citizens Bank Transformed Its Talent Strategy

Human Resources and Talent

Last year, Citizens Bank embarked on an ambitious journey to develop its people, drive talent mobility, and standardize on a common set of skills and competencies that powers its talent strategy. Come hear the results of the transformation from one of the world's most successful financial services companies.

Core Curriculum Human Resources and Talent
Smarter Business Showcase Theater B
Wed (February 13), 10:30AM PT


John Ferguson

Head of Talent Management, Citizens Bank

John is responsible for enterprise talent management including leadership, executive development, succession planning, performance management, and colleague career development. Prior to Citizens, he held leadership positions in management consulting, higher education, and with the U.S. government and military both domestically and internationally.

Aarti D. Borkar

Vice President, Watson Talent and Collaboration, IBM

Aarti Borkar is the Vice President of Offering Management and Design for for Watson Talent and Collaboration. She leads a worldwide team of offering managers and designers with responsibility for the suite vision and direction. She has a background in defining product direction and executing on the strategy through various Product Management and Development roles across IBM Cloud and Analytics.