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How McLane, CMHC and Kone Reinvented Their Business Operations for Better ROI


You need collaboration across your organization to achieve true business reinvention. But what’s at the heart of those internal partnerships? Business operations. In this session, you’ll hear from three business leaders about how they transformed their whole enterprises (from marketing to sales) through new, dynamic business operations processes.

Core Curriculum Services Cloud
Business and AI Campus Theater A
Thu (March 22), 10:30AM PT


Kevin Koch

Senior Vice President - Accounting, Tax, Finance, Governmental Affairs & Special Operations, McLane Company, Inc.

Kevin is Senior Vice President of Accounting, Tax, Finance and Governmental Affairs for McLane Company, Inc. in Temple, Texas. At McLane, one of Kevin's varied roles is to lead the Special Operations Group which develops and executes innovative concepts to improve the company. Prior to joining McLane in 1989, Kevin was employed at national accounting firms of E&Y and Deliotte in various financial consultative roles. Kevin holds Accounting and MBA degrees from St Edwards University where he currently is a member of the Board of Trustees. He is also a Certified Public Accountant, Certified Management Accountant, and Certified Financial Planner along with a number of other positions throughout Texas and the United States. Kevin is an avid participant in endurance and adventure sports including Ironman distance triathlons, ultra-marathons, bungee jumping, mountain climbing and sky diving. He resides in Temple, Texas with his wife, Hope, a tenured professor at Baylor University.

Danilo Elez

Senior Vice President of Service, Kone

Danilo (Dan) Elez is the senior vice president of service for KONE Americas. In this role, he leads the service and maintenance business in the United States, Canada, and Mexico, while also further developing the service and sales strategy. He also oversees the strategic a
ccounts, industry spare parts, and business process change teams.

Neil Levecque

VP, Technology Strategy and Chief Data Officer, Canada Mortgage and Housing Corporation (CMHC)

Tony Menezes

Vice President, Cognitive Process Transformation Global Business Services, IBM