Reduce Operational Cost and Ensure Supply Chain Resiliency

Smarter Business

Operational leaders face unprecedented disruption due to Covid-19. Business resilience and continuity is critically important to ensure that essential services continue to serve customers. Join this session to hear how IBM and our clients are applying AI, automation, blockchain and IoT data – from business operations through the last mile of supply chain – to ensure business resiliency, reduce costs, and improve decision making. Together, we can better mitigate future disruptions.


Amber Armstrong

CMO, IBM AI Applications, IBM

Amber Armstrong is a passionate CMO that thinks like a CEO. She currently serves as a strategic leader and CMO of AI Applications at IBM. As CMO, Amber leads all aspects of marketing inclusive of brand, product, digital, and demand generation. She is dedicated to the application of both the art and the science of marketing to improve client experiences through account based marketing and strategic product marketing approaches. Amber serves her teams to inspire innovation, continual learning, and agile marketing execution. As an Artificial Intelligence (AI) enthusiast, Amber has focused her career in applying AI across customer experience, commerce, marketing, development, and supply chain across a series of divisions at IBM and other technology companies.

Kareem Yusuf, Ph.D

General Manager, AI Applications, IBM

Kareem Yusuf leads the AI Applications business at IBM, focused on enabling clients to transform enterprise operations and supply chains through intelligent insights and execution. His team owns a portfolio of market-leading business applications including Maximo, TRIRIGA, Sterling, Engineering and Weather Business Solutions offerings.    Kareem has been with IBM for over 20 years and has held senior leadership positions in a variety of disciplines across the company. These have included Offering Management, Software Development, SaaS Operations, Mergers & Acquisitions and Field Technical Sales. Kareem has a Ph.D from the University of Leeds, focused on Decision Support Systems for Civil Engineering construction. He maintains an active interest in all things technical, with a particular interest in digital photography and programming languages. He is a TED Speaker and also the author of “Enterprise Messaging Using JMS and IBM WebSphere.”

Jonathan Wright

Global Lead Cognitive Process Re-Engineering and Global Lead Supply Chain Management - IBM Global Business Services, IBM

Jonathan Wright, global leader for Cognitive Process Re-engineering at IBM, has spent his career enabling large, multinational corporations to achieve high performance through convergent technology, operating model, and business transformation. Throughout his consulting career, he has gained a reputation as a “practice builder” by developing trusted client relationships, delivering complex programs and building high-performing consulting teams. Jonathan is recognized globally for his thought leadership and his work in the area of Supply Chain and Operations across many industries. He has supported the World Economic Forum, has presented numerous papers in Davos, and recently received Supply & Demand Supply Chain Executive 2020 Provider Pros to Know award. Jonathan operates at the intersection between technology, cognitive and business. Working with the C-Suite, he is able to shape strategies to address the new business imperatives around Business Model, Op Model, Core Process Redesign and Customer Experience. He is experienced at taking these strategies through to outcome by implementing regional or global transformation and expansion programs.

Jon Young

Supply Chain Executive, Telstra

Jon is a Supply Chain executive at Telstra, Australia’s largest mobile network. He is an experienced leader with a proven ability for immediate and positive impact on team and business performance. He currently leads Supply Chain at Telstra where he is responsible for Telstra’s integrated supply chain strategy with ownership of the retail, industrial, and enterprise supply chains end to end operations. Previously, he spent 7 years at Amcor in several global delivery roles. Jon holds degrees from Monash University and Melbourne Business School.

Joe Harvey

Vice President of Technology – Enterprise Technology Solutions, Southern Company

Joe Harvey is Vice President of Technology – Enterprise Technology Solutions of Southern Company, one of America’s most respected companies and a leading producer of clean, safe, reliable and affordable energy. Harvey leads the technology teams that develop, implement and maintain the enterprise-wide corporate business solutions, work and asset management solutions, GIS systems, and database systems leveraged across Southern Company’s subsidiaries, including Alabama Power, Georgia Power, Mississippi Power, Southern Power, and Southern Company Gas.  Harvey has spent twenty five years in the technology industry leading the strategic planning, implementation, and support of critical systems in the energy industry. In 2009, he implemented the Maximo Center of Excellence responsible for the company’s work and asset management, scheduling, and supply chain functions. He is currently leading the enterprise-wide transformation and modernization of the technology and business processes in the Accounting, Finance, HR, Supply Chain, and Work and Asset Management areas of the business.    Harvey holds a bachelor degree in Decision Sciences from Georgia State University. He is a graduate of Southern Company’s Technology Leadership Development program and Southern Company’s Leadership Academy program. Joe was awarded the Project Manager of the Year award in 2003 and the Inclusive Workplace award in 2010.  Joe is a Deacon and member of Double Oak Community Church in Birmingham.  Joe and his wife, Val, along with their two daughters, Emma and Abby, currently reside in Birmingham, AL.  With more than 9 million customers and approximately 52,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier energy company serving the Southeast through its subsidiaries. Named Conexx 2017 U.S. Company of the year, Southern Company has also been recognized as one of the 100 “Best Places to Work in IT” by IDG’s Computerworld for nine consecutive years and top 50 companies for Diversity by DiversityInc for 2017.