Building Resilient and Smarter Businesses to Act at the Speed of Insight

Smarter Business

In times of uncertainty, adaptive organizations built for resiliency and change can emerge even stronger. Innovative business leaders have recognized this will require new skills and methods, new governance and management approaches, and a mandate to rethink how work gets done. Learn how leading organizations are deftly managing this change under extraordinary circumstances to align trusted information to decision making: building new platforms to redefine competitive advantage and transform their industries; transforming workflows – like talent acquisition and supply chain – through the power of AI, IoT, blockchain, Cloud and Edge computing, and delivering compelling experiences across the enterprise and for their customers. 


Mark Foster

Senior Vice President, IBM Services, IBM

Mark Foster is Senior Vice President, IBM Services. Mark leads IBM’s professional services business, which spans Global Business Services and Global Technology Services – a combined $48 billion business and nearly 240,000 person workforce. For GBS, Mark leads strategy, client value and business performance for IBM’s consulting, systems integration, digital agency, business process outsourcing and application management services businesses across all industries. Mark also leads GTS, IBM’s infrastructure services business, which includes mobility, resiliency, systems and networking and technology support services. Together, IBM Services professionals partner with leading clients around the world to set enterprise strategy, reinvent business processes with AI, modernize core applications and systems on the cloud and build, run and maintain IT environments.

Carol Chen

VP Global Lubricants Marketing, Shell

As VP of Global Marketing in the Global Commercial business at Shell, I manage a diverse team exceeding 120 people operating in more than 80 countries delivering circa. $25B in revenue. With a passion for keeping ahead of the ever accelerating digital transition, I champion teams to review smart data systems and strategies, personalized targeted marketing and customer-centricity to continue to change the way our business communicates and maintain growth across all lines of business as we lead the path through the energy transition.   With 20+ years experience in P&L, brand building, business strategy, full commercial acumen and multi- cultural team leadership, I have built high performance teams in 4 different regions: Greater China (based in China), North American (based in Canada & US HQ), Asia Pacific (based in Singapore) and Global (now based in London HQ).   I joined Shell in 2014 and have since focused on 3 key pillars that contribute to our ever growing success, firstly the critical role that global lubricants play in keeping the world moving while ensuring this is achieved through more and cleaner energy solutions and by continuously reducing our carbon impact, secondly I have an unwavering view on the importance of digital transformation and the role of smart data, and third I am an ambassador for gender equality, striving for a more balanced future where women have the same opportunities and influence as their male colleagues.   To achieve these goals I am continuously looking to professionalize our marketing capabilities and upgrade our team capability through building, developing and empowering people to reach their full potential - together, Let's Make The Future. 

Michael Lindsey

Chief Transformation & Strategy Officer, Frito-Lay North America

Michael Lindsey is currently the Chief Transformation & Strategy Officer for PepsiCo Foods North America, comprising of Frito-Lay North America and Quaker North America. In his role, Michael leads a cross-functional organization tasked with developing the ‘next generation’ of PepsiCo’s Foods operations in NA. He is also responsible for strategic plans and M&A for Frito-Lay. Michael began his career with PepsiCo in 2009, holding a series of leadership roles in corporate strategy and as vice president (VP) of Strategy for the AMEA sector. In 2014, he moved to the Greater China Region as the SVP and GM of Nutrition Category and Commercialization, where he led the nutrition category, including profit and loss (P&L) ownership, brand communication, innovation and importantly, building a strong nutrition team. He was also responsible for cross-category commercialization.Prior to joining PepsiCo in 2009, Michael was an associate principal at McKinsey & Co. He holds a BA in Computer Science and Economics from Rice University and an MBA from Harvard Business School. Michael enjoys traveling and spending time with his family. He resides in the Dallas area with his wife Christine and three children Vivian, Charlotte and John.

Svein Tore Holsether

President and Chief Executive Officer, Yara International

Svein Tore Holsether (born 1972) is President and Chief Executive Officer of Yara, a global crop nutrition leader with about 17,000 employees worldwide. Mr. Holsether is passionate about promoting the Sustainable Development Goals in the global business arena. To contribute to a thriving future and drive inclusive growth, he is a member of the Executive Committee and Chair of the Food & Nature program for the World Business Council for Sustainable Development (WBCSD). He was a Commissioner of the Business and Sustainable Development Commission (BSDC), and also serves on the Executive Committee and Board of the International Fertilizer Association (IFA). Previously, Mr. Holsether has held a range of executive and senior position in large industrial companies. Mr. Holsether has a BSc degree, specializing in Finance & Management, from the University of Utah, USA.