Optimizing Processes to Drive Resiliency and Agility in the Age of Disruption

Supply Chain

Successfully navigating disruptions is an ongoing challenge for all organizations, but adaptable supply chain leaders can learn and grow from the impact of these challenges. In this session, discover the innovative ways a Japanese logistics and supply chain company optimized their processes to foster a data-sharing economy industry wide. Learn how the resulting partner ecosystem not only drove meaningful change for this IBM client, but how it helped them respond to market disruptions and maintain business continuity during the biggest disruption to date.


Masatoshi Nomachi

Executive Officer, Japan Pallet Rental Corporation

Jonathan Wright

Global Lead Cognitive Process Re-Engineering and Global Lead Supply Chain Management - IBM Global Business Services, IBM

Jonathan Wright, global leader for Cognitive Process Re-engineering at IBM, has spent his career enabling large, multinational corporations to achieve high performance through convergent technology, operating model, and business transformation. Throughout his consulting career, he has gained a reputation as a “practice builder” by developing trusted client relationships, delivering complex programs and building high-performing consulting teams. Jonathan is recognized globally for his thought leadership and his work in the area of Supply Chain and Operations across many industries. He has supported the World Economic Forum, has presented numerous papers in Davos, and recently received Supply & Demand Supply Chain Executive 2020 Provider Pros to Know award. Jonathan operates at the intersection between technology, cognitive and business. Working with the C-Suite, he is able to shape strategies to address the new business imperatives around Business Model, Op Model, Core Process Redesign and Customer Experience. He is experienced at taking these strategies through to outcome by implementing regional or global transformation and expansion programs.