Think 2020

The health of IBM's clients, employees and partners is our primary concern. In light of global precautions for the COVID-19 Coronavirus, and building upon recommendations from the World Health Organization, IBM is taking a new approach to its signature events.

"IBM Think 2020," the company's premier client and developer conference, and PartnerWorld for our Business Partners, will be recreated as a global, digital-first event, to still be held on May 5-7.

Think 2020 will be an exciting combination of live streamed content, interactive sessions and certifications and locally hosted events, which will highlight IBM's technology and industry expertise for developers and clients without the risk of travel. We will share updates here:

IBMers are keeping those directly affected by this virus in our thoughts.

asked questions

Will IBM refund my registration fees?

Attendees who were registered for Think will be issued a full refund and automatically be registered for Think Digital Event Experience at no charge.

How can I participate in Think 2020 Digital Event Experience?

Will PartnerWorld also be a part of the Think 2020 Digital Event Experience?

Yes. PartnerWorld content will be integrated into the overall program and will take place on May 5.

What happens if a Business Partner registered with a 2020 or 2019 voucher?

Business Partner attendees who registered for Think with a 2020 or 2019 voucher will be issued a refund for any portion of the tuition they paid after the voucher discount was applied (i.e., Server Systems Competency, Storage Systems Competency, PGI, PartnerWorld and Value Pack vouchers). They will also be automatically registered for Think 2020 Virtual Experience at no charge. In addition, vouchers will be reinstated for those Business Partners who registered with a 2020 voucher. However, 2019 vouchers that were used to register for the event will not be reinstated because they expired on December 31, 2019.

Will I be able to apply my conference pass to Think 2021?

Unfortunately, we cannot transfer your registration to Think 2021.

Will IBM refund sponsorship fees?

Yes. IBM will reimburse our partners for their sponsorship fees.

Will IBM cancel my hotel reservations?

If you booked a hotel in the IBM block as part of registration, IBM will automatically cancel your hotel reservation. You will receive a cancellation notice via email. There is no need to contact the hotel directly to confirm the cancellation.

Important note: if you booked a hotel outside of the IBM block you are responsible for contacting the hotel directly.