General Information

ADA Accessible - Think

Please call out any special needs when completing the conference registration form, or contact customer service for assistance. If you are calling from the US or Canada please dial 800-650-6870. If you are calling internationally please dial 847-996-5877.

Airport

McCarran International Airport is located at 5757 Wayne Newton Blvd, Las Vegas, NV 89119 about two miles away from Mandalay Bay Resort and Casino and MGM Grand Hotel and Casino. If you have any questions and/or concerns you can learn more at https://www.mccarran.com/.

Allergies & Dietary Restrictions

Dietary restrictions and allergies are considered when planning menus for the conference. Special meal requests will be incorporated into the food & beverage menus. For additional information on attendee meals, special meal requests, and dietary considerations at Think 2018, please review information on the registration form or email think@maritztravel.com.

Attire

Business casual attire is suggested, suits and ties are not necessary.

Badge pick-up

Your conference badge is required for all conference-related activities. You can retrieve your badge at Conference Registration upon arrival:
Mandalay Bay | Level 1, Bayside Foyer
MGM Conference Center | Level 1, Grand Foyer

If you'd like to grab your badge en route, satellite registration begins on Saturday at the McCarran International Airport, Terminal 1 baggage claim.

Badges

Conference badges must be visible at all times and is required for admittance to all conference activities for security purposes.

Baggage Check - Mandalay Bay & MGM Grand

The bell desk is located in the main lobby. Please expect lines and plan accordingly.

Book Store

Visit the Think Book Store to find a wide variety of book titles on industry topics. Check the schedule for information about location, hours and book signings as they are made available.

Business Center - Mandalay Bay

FedEx Office Print and Ship Centers are located at Mandalay Bay South Convention Hall. For more information about hours and services, please visit http://www.mandalaybay.com/conventions/support-services/. For personal or small packages please ship to your guest room. For large conference related materials or bulk shipments please refer to the shipping section in our FAQ.

Business Center - MGM Grand

Business Centers are located near the Bell Desk at the MGM Grand hotel lobby and on the 1st floor of the conference center. For more information about hours and services, please visit http://www.mgmgrand.com/meetings/business-services.aspx. For personal or small packages please ship to your guest room. For large conference related material or bulk shipments please refer to shipping section in our FAQ.

Catering

Please note that all food and beverage items consumed in function rooms, hotel outlets and hospitality rooms must be purchased from the hotel.

Concierge - Mandalay Bay

Hours of operation are 7:00 a.m. to 9:00 p.m. pacific standard time every day. After 9:00 p.m. PST please direct all questions to the front desk. If you would like to contact the concierge prior to the event via phone you may reach them at 702-632-4760.

Concierge - MGM Grand

Hours of operation are 8:00 a.m. to 8:00 p.m. pacific standard time. After 8:00 p.m. PST please take all questions to the front desk. If you would like to contact the concierge prior to the event via phone you may reach them at 702-891-7800 or 1-800-660-0660 between their hours of operation.

Customer Service - PartnerWorld

IBM PartnerWorld at Think 2018 Conference Team

Customer Service Phone

Telephone: 800.650.6870 (toll free), +1 847.996.5877 (local / international)

PWLC@Maritztravel.com

Customer Service - Think

Customer Service phone lines and dedicated email are supported from 9:00 am – 6:00 pm EST.

Customer Service Phone

US and Canada: 800-650-6870

International : 847-996-5877

Customer Service Fax

US and Canada: 888-772-1888

International : 301-694-5124

Emergency Phone Numbers - Mandalay Bay

In case of an emergency at the Mandalay Bay, dial x77911 from a house phone. If calling from an outside line the emergency number is (702) 632-7911. Please follow the facility’s emergency evacuation procedures and the directions of the facility staff. If you need to evacuate during a fire emergency, always use the stairs.

Emergency Phone Numbers - MGM Grand

In case of an emergency at the MGM Grand, dial x55911 from a house phone or 702-891-3600 from any other phone. Please follow the facility’s emergency evacuation procedures and the directions of the facility staff. If you need to evacuate during a fire emergency, always use the stairs.

Flight information and discount for delegates from EMEA travelling to Think in Las Vegas.

Special offers available with Lufthansa Group Partner Airlines and Air France-KLM.

To make a reservation with Lufthansa Group Partner Airlines please click on www.lh.com/event-flight-bookingand enter the access code USZJELX in the "Offer for discounted flights" area. This will open an online booking platform that will automatically calculate the discount offered or provide you with an even better offer if another promotional fare is available.

To make a reservation with Air France-KLM please click on http://globalmeetings.airfranceklm.com/Search/promoDefault.aspx?vendor=AFR&promocode=32911AF special event ID is 32911AF.

*Special discount provided by airlines are exclusively for delegates attending IBM Think 2018 conference. Delegates using this offer might be asked by airlines personnel during travel to provide proof of participation (THINK 2018 entrance ticket) at the conference.

** The conditions of the relevant Base Public Fare and the General Conditions of Carriage of the respective airlines apply.

Floor Plans - Mandalay Bay

Floor Plans - MGM Grand

Ground Transportation - Airport Transfer

For extensive airport transfer information, check here https://www.mccarran.com/go.aspx.

Taxicabs are available outside of baggage claim and airport personnel are available at the taxi queue to assist passengers. For approximate rates, click here. Various shuttle and limousine services are also available.

The MGM Grand concierge will assist MGM Grands guests to coordinate airport shuttle service so please contact concierge at 702-891-7800 or 1-800-660-0660.

The Mandalay Bay concierge will assist Mandalay Bay guests to coordinate airport shuttle service so please contact concierge at 702-632-4760. If the concierge is not available, please check with the Front Desk. Concierges recommend Executive Las Vegas Limo Service; for information go to www.executivelasvegas.com or call 702-646-4661 or 866-367-7774.

Health Club - Mandalay Bay

The Mandalay Bay Resort guests may use the cardio center/workout room. Guests will be provided access upon checking in. Hours of operation are 5 a.m. to 8 p.m. every day.

Health Club - MGM Grand

The MGM Grand Resort guests may use the state-of-the-art gym which includes cardiovascular and weight equipment, steam room, sauna, whirlpools, and showers. It is yours to enjoy with robe, sandals, soft oversized towels, toiletries, fruits and juices, as well as lockers, safety deposit boxes, and a TV lounge. Spa facility fees are $25 per day for hotel guests. The Spa offers many additional services such as fitness, stress relief, skin care, facials, massages, manicures, and spa packages. Hotel guests also have access to the cardio room located on the 4th floor, in the 300 wing. It is open daily from 5:00 a.m. – 11:00 p.m. and features treadmills, elliptical, recumbent and upright bikes.

Information Desks

Conference information desks open Saturday.
Mandalay Bay, Level 1, Shark Reef Quad
MGM Conference Center, Level 1, Grand Foyer

International Attendees

Stop by the European Hospitality Desk for details around special receptions you can add to your agenda!

Lost and Found - Mandalay Bay

To inquire about a lost item at the Mandalay Bay , inquire with the conference registration desk and/or with the hotel. The front desk is located in the main lobby of the hotel. If you have any questions regarding lost and found, contact Mandalay Bay Security at 702-632-7995.

Lost and Found - MGM Grand

To inquire about an item lost at the MGM Grand, go to the security desk located next to the bell desk in the main lobby. If something has been left in the room after checking out, call housekeeping security at 702-891-3510.

Lost and Found - Think

Please check with the Think conference info desk staff during open hours.

Mailing Address - Hotel Guest Deliveries

General deliveries are received at the Business Center. See the FAQ for Business Center for more information. For Conference Shipping instruction, please see the Shipping - InterConnect FAQ.

Mailing addresses for hotel guests:

MGM Grand: 3799 S. Las Vegas Blvd Las Vegas, NV 89109 (702) 891-1111

Mandalay Bay: 3950 S. Las Vegas Blvd Las Vegas, NV 89109 (702) 632-7777

Maps - Mandalay Bay

Maps - MGM Grand

Maps - The Strip

Menus

There will be light refreshments offered throughout the day with a grab n' go lunch available. The Special Event will include light concert fare. All food is labeled, and servers are aware of allergens.

Mobility Accessible Rooms - Mandalay Bay

The Mandalay Bay offers room accommodations for the physically challenged with amenities ranging from roll-in showers to bathroom handrails. Please note any specials need when booking your hotel room. For additional information please contact Mandalay Bay Reservations at (702)-632-7777. A limited number of wheelchairs are available through the Bell Desk on a first come first serve basis. There is a charge of $15 for one or two day use. Scooters are available to rent for $40.00 per day. If you need to guarantee availability, please reserve through a local service company. The Mandalay Bay recommends Desert Mobility at 876-9171 or 866-711-9171. The fax number is 702-876-9083 and the website is www.desertmedicalequip.com.

Mobility Accessible Rooms - MGM Grand

The MGM Grand offers room accommodations for the physically challenged with amenities ranging from roll-in showers to bathroom handrails. Please note any specials needs when booking your hotel room. For additional information please contact MGM Grand Reservations at 1-888-646-1203 or (702) 891-7777. Wheelchairs are available for rent through the Bell Desk located in the main lobby. The MGM Grand charges $10.00 per day for hotel guests with a credit card on file or a $250.00 deposit. Scooters are available for rent $40 for one day $70 for two days and $105 for three to four days.

Photography & Video Production

Videotaping and/or recording of the conference sessions is NOT PERMITTED. No part of the conference or presentation or other materials may be reproduced, recorded, videotaped, disseminated or distributed in any form or by any means, or stored or redistributed in whole or in part without the prior written permission of IBM Corporation. Photo-taking is permissable, but will be discouraged if obtrusive to speakers.

Restaurants - Mandalay Bay

Mandalay Bay restaurants http://www.mandalaybay.com/dining/

Check the website for restaurant options, reservation policies, hours, and menus. Find options from casual to high end dining throughout the resort.

For large party reservations and/or group buyouts, contact the Group Dining Coordinator at mbhgroupdining@mandalaybay.com or 702-632-7447. Large party reservations may require a set menu, a deposit and a credit card authorization.

Restaurants - MGM Grand

MGM Grand restaurants http://www.mgmgrand.com/restaurants/

Check the website for restaurant options, reservation policies, hours, and menus. Find options from casual to high end dining throughout the resort.

For large party reservations and/or group buyouts, call either the concierge at 702-891-7800 or the group dining coordinator at 702-891-7433. Large party reservations may require a set menu, a deposit and a credit card authorization.

Smoking Policy

The entire MGM Grand Resort and Mandalay Bay Resort are smoke-free. Smoking is allowed in the casino only.

Social Media

Follow the conference on Twitter at #think2018 and @ibmlive, and go to www.ibm.com/think2018 for more social media updates.

The Pantry

The Pantry will provide grab-and-go food and/or beverage throughout the day and is located on all levels of the conference center. Check the mobile app for specific locations.
Refreshments and Snacks: 7:00 AM – 3:00 PM
Lunch: 11:30 AM – 2:00 PM
Monday: Boxed lunch
Tuesday & Wednesday: Grab & go sandwiches, salads, and hot bowls

Transportation schedule

Shuttle service runs every 15 – 20 min and every 5 – 10 min during peak periods.
Sunday 6:30 AM – 8:30 PM
Monday 6:30 AM – 8:30 PM
Tuesday 6:45 AM – 8:00 PM
Wednesday 6:45 AM – 6:45 PM and for IBM Rocks, 6:45 PM – 11:00 PM
Thursday 6:45 AM – 3:00 PM
10:00 AM – 5:00 PM shuttle service between Mandalay Bay and MGM ONLY

Main pick-up and drop-off locations for shuttles as well as taxi service:
Mandalay Bay: Shark Reef Entrance
MGM Grand/Signature at MGM: Grand Garden Arena Entrance, Lower Level

Travel Tips

During March, temperatures usually run from the high 60 degrees Fahrenheit to low 40 degrees Fahrenheit. Dressing in layers for meeting rooms is suggested.

Registration

Can IBM Business Partners use Specialty and PGI Vouchers for Think?

IBM Competency, PGI and PartnerWorld Program vouchers are accepted for this event. The 8 digit voucher number is needed at registration for accurate billing. The conference cancellation policy applies. For additional details, please see www.ibm.com/training/vouchers. NOTE: in order to use 2017 vouchers you must register in 2017 before vouchers expire. Questions? Contact voucher@ca.ibm.com

How do I arrange to pay my conference fee by Bank or Wire Transfer?

You may complete a conference registration and select "Wire Transfer" for payment method. Please send an email to think@maritztravel.com and we will send you an invoice with account details needed to process the funds transfer. Check or Wire transfer must be received on or before March 9, 2018.

How do I get an IBM ID/or reset my IBM ID/password or update my profile?

If you do not have an IBM ID, you will need to click on this link and provide 4 pieces of information (first name, last name, country and password). To manage or update your IBM ID profile information you can click here. The information you make available within your profile will automatically be pulled into registration forms using IBM ID.

How do I substitute another attendee in my place?

A substitution can occur at any time. The original enrollee and the replacement enrollee must be from the same company. The replacement enrollee must not already be registered for the conference. All substitutions will be subject to a $250 USD processing fee. All substitution requests must be in writing via e-mail to think@maritztravel.com. Be sure to indicate if housing reservation adjustments are needed.

How do I update the information stored in my IBM ID?

To manage or update your IBM ID profile information you can - Click Here - the information you make available within your profile will automatically be pulled into registration forms using IBM ID.

I am part of a GOE. Is there a discounted registration fee?

Yes, please send a copy of your GOE photo identification from your government issued email address to think@maritztravel.com. We will provide a promo code for your discounted registration fee. This discount is for new registrations only. This discounted registration is valid for Monday through Wednesday and does NOT include the event receptions and events. Promo codes cannot be applied retroactively.

I can only attend for 1 day. Is a 1-day pass available?

Yes, one day passes are now available for clients and business partners to purchase. Passes are available for $895.00 USD per day and are available Monday-Wednesday of the conference week. The Wednesday one day pass DOES NOT include the Wednesday night event, a separate ticket is required to attend.

I can't find my confirmation e-mail, how do I get another copy?

Please contact the Event Customer Service Department at 1-800-650-6870.
You may also send an email to think@maritztravel.com

I did not get a confirmation of my registration. What do I do?

You should have received an e-mail acknowledgement upon completion of your registration.
You will receive a more detailed email confirmation and receipt when the payment has been sucessfully collected on your registration record.
If you did not receive the email acknowledgement, please contact the Event Customer Service team at 1-800-650-6870 to verify your enrollment.

I get an error when I attempt to register

If you are unable to register and receive an error message, please email the events team at think@maritztravel.com and provide as much of the following information as possible:

  • – The page you were on when the error occurred
  • – Your browser type (Internet Explorer, Mozilla...)
  • – The date and time you tried to register
  • – Any other details related to the error

We will respond to your e-mail with 24 hours.

I need to cancel my registration - what do I do and what is my liability?

You may contact the Enrollment Center directly by emailing think@maritztravel.com.

The following cancellation fees apply:
• Refund less $250 of paid conference fee prior to January 5, 2018
• Refund less 50% of paid conference fee January 6, 2018 - February 2, 2018.

No refund after February 2, 2018.
Please be sure to indicate if housing changes are also needed.

I would like to pay my registration fee by Check

Select CHECK as the payment method on your registration form. You still will be required to provided credit card details BUT your card will not be charged. Once your registration form has been submitted, you will receive an invoice document with the below details.

Please make checks payable to "Maritz Holding Inc."
Checks must be in US funds and drawn on a US bank.
Send check by applicable deadline to:
Maritz
5757 Collections Center Dr
Chicago, IL 60693-0057

Please reference the Conference Name, Invoice Number, and Attendee Names on the check

Checks must be received no later than March 09, 2018.

If my executive registers, can I support their hotel booking?

Yes, you can support your executive in booking their hotel room. Once conference registration is complete, the website automatically directs the attendee to the hotel site where they can book a room. If they do not book a room at that time, the link will be listed in the conference registration email. If you have access to the confirmation email then you can proceed to click the link and book the hotel for your executive.

Is IBM ID only for IBMers?

No, IBM ID is for anyone that wants to register for an IBM ID.

Is there an age limit to participate in the Think 2018 conference?

Individuals must be over the age of 21 in order to participate in the conference and attend all related events. Infants and young children, even under the supervision or care of an adult, may not attend any of the conference activities. This includes all sessions, meal functions, meeting and exposition space, and any other event activity including the use of event transportation. There MAY be stated exceptions for specific activities open to student participation and/or special events that take place at a location where individuals under the age of 21 are allowed. If so, those are the only event activities individuals under the age of 21 can attend.

Is this the same as my PartnerWorld ID?

The ID needed for PartnerWorld is a different ID. An IBM ID is needed to initially request a PartnerWorld ID.

What does IBM do with the information in my IBM ID?

Details can be found at the IBM ID site or this link: http://www.ibm.com/privacy/us/en/?lnk=flg-priv-usen?lnk=flg

What does IBM do with the information we Collect?

  • - We collect your personal information for various purposes, such as processing your order, corresponding with you, providing you with a subscription or in connection with a job application.
  • - We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions
  • - In addition, we may also collect information relating to your use of our Web sites through the use of various technologies, including cookies.

What if I forgot my password?

If you do not remember your password, then click on this link and enter the IBMID (which is likely the email address i.e. lindy@us.ibm.com) and press CONTINUE. An email to reset your password will be sent to the email address entered.

What is IBM ID?

IBM ID is a single sign on ID that will allow (both internal/external) users to access applications. IBM ID is being deployed across the company and using an IBM ID will limit the need to provide information over and over again.

What is the benefit of an IBM ID?

Using the IBM ID will provide conference registrants with a richer conference experience and content can be suggested based on the individual's IBM ID journey - providing a true cognitive experience. Use of one's IBM ID also helps IBM to better tailor interactions with the ID holder.

Why are we using IBM ID for registration?

The use of IBM ID for authentication across all platforms is a strategic direction from IBM digital senior leadership. Requiring the use of IBM ID allows IBM to capture the activities across all digital experiences.

Why do I need an IBM ID to register for the conference?

Registration for IBM global conferences will require the use of an IBM ID. This is for all registration types (client/partner/IBMer). The IBM ID and password will also be the authentication for the mobile app and IBMGO for IBM global conferences; and access to all of IBM's applications, subscriptions, communities, support and more.

Speakers and Sessions

Do all presenters receive a conference fee waiver if the proposal is accepted?

Unfortunately, the conference is unable to provide complimentary registration for all speakers. As well, eligibility factors may apply. Speakers can find their individual registration instruction by logging into the Speaker Center.

Do I need an IBM ID email address and password to access the Think Call for Speakers?

To submit a proposal, you will need an active email address and a password called an IBM ID. If users don't already have an IBM ID, simply click the Create an IBM ID link on the log in page, and complete the fields to 'register' and activate a new IBM ID. IBM Employees may need to link ids.

How can I arrange translation services for my session?

IBM does not provide any translation services for speakers. All sessions are to be presented in English.

How do I make a change to the presentation file if I have already uploaded it to the Speaker Center?

Please return to your Speaker Center to upload your newly revised presentation file making sure to confirm consent to share your content with registered conference attendees. Please be advised that there may be a delay in visibility and access to your revised presentation due to the need for content team review and approval.

I am joining other presenters as a panel. Is a presentation still required?

Please contact the IBM moderator supporting your session for clarification on this.

I am not an IBM Employee and I am unable to sign-in using my IBM ID.

Any difficulty with your IBM ID should be reported to IBM Help for resolution per IBM security protocol. You can call 888-426-4409 (IBM Help) for assistance. If you are an IBM Business Partner, please ensure you are NOT using your PartnerWorld ID, as this may be different than your IBM ID.

I am not from a Government Owned Entity (GOE), yet need legal approval prior to receiving a waiver. Why?

Commercial clients and Business Partners from many countries also require IBM Legal approval prior to the conference registration waiver being granted. If you are from one of these countries, you will require IBM legal approval prior to a waiver being granted.

I don't have all the information I need to submit my proposal. Should I submit it anyway using placeholders and 'TBD' in the text fields?

Your finished proposal should be an accurate representation of the speakers and session content. Correct and final speakers must be associated with the proposal by Wednesday, September 20th as this information factors in the review process, and any speaker benefits the conference may offer. Incomplete submissions (e.g. those with missing required fields) or those without at least one speaker assigned will not be considered by the Content Team during proposal review.

I have been selected as a speaker. How do I register?

Speaker registration instructions can be found in the Speaker Center. Please check the registration section of the speaker checklist for guidance.

I have been selected as a speaker. How do I reserve a hotel room?

Hotel accommodations are part of the conference registration process. You will be asked to select a hotel based upon available choices. Arrival and departure dates will also be selected. Speakers are responsible for their own hotel and travel expenses.

I have been selected as a speaker. How will I know the day and time that I am scheduled to speak?

You will be alerted beginning in mid-November when session details including the location, date and time of your session are available.

I have been selected as a speaker. Where can I find more details about my responsibilities and the key dates?

All relevant speaker information is available at the Speaker Center.

I participated in the Call for Speakers and now want to register for the conference.

Please do not register for the conference until you receive notification concerning your proposal. At that time, accepted speakers should log into your online Speaker Center to obtain your individual registration instructions.

I submitted a proposal but am not able to see the Speaker Center for my accepted speakers.

The Speaker Center is for accepted speakers only. Please encourage speakers to access the Speaker Center for the latest information and actions specifically for their attention including session details, registration instruction, and messages from the event team. If you need assistance managing the speaker deliverables for a specific speaker, please email thinkspeakersupport@maritz.com.

If I am selected as a speaker do I need to bring my laptop?

You should plan on bringing your laptop with your presentation loaded and ready to present. There is no presentation server.

If I am selected as a speaker, when is my final presentation due?

Presenters are required to submit a final presentation to be delivered in English by February 20.

If I am selected as a speaker, when will I be notified?

The team is working through the conference agenda at this time. They are doing their best to select from the very large # of client stories received. Please continue to stand by as they complete this process. We apologize for the delay. Please look for notification emails from thinkspeakersupport@maritz.com.

If I am selected as an IBM client or Business Partner Speaker, does IBM provide a conference registration waiver or any other benefit?

Customer and Business Partner speakers who are selected to deliver a conference elective session may be eligible to receive a conference registration waiver. Only one waiver per session may be available for a non-IBM speaker per session. A conference registration waiver will be offered to the speaker if IBM determines, after legal review of applicable laws, that it is appropriate. Restrictions apply; eligibility terms & conditions and waiver status can be found on the Speaker Center. No other travel or housing expense reimbursement will be offered.

If I am selected as an IBM speaker, what benefits will I receive?

IBM speakers are not eligible for a conference registration waiver.

Is there a conference template for presentations?

Client and Business Partner speakers can use their organization's own template. Please check the Speaker Center for full presentation instructions and template information.

Sponsor Sessions? My company is sponsoring the conference and I need to provide sponsor session details. What is the process and associated deadlines?

Please reference your Exhibitor Kit for guidance. If you need additional assistance, please email thinkspeakersupport@maritz.com.

What type of audio visual equipment will be provided in the session rooms?

Please check the Speaker Center for session AV information.

When can I start building my conference schedule?

Please check www.ibm.com/events/think for the latest conference announcements.

Where can I find information about the topics, industries and session types represented at Think?

Information on the conference curriculum can be found on the event website, here: https://www.ibm.com/events/think/curriculum/.

Who do I contact if I have questions about my session proposal or my accepted session?

If you have questions about your proposal, please send an email to thinkSpeakerSupport@maritz.com. If you received notice that you are presenting a session, please follow guidance to review your speaker kit for next steps. If you don't find the information you need, please send an email to thinkSpeakerSupport@maritz.com.

Why is legal approval required before certain client speakers obtain a conference registration waiver?

Some state/local or federal government agencies/organizations do not permit their employees to accept gifts from companies doing business with them. IBM reviews potential gift recipients to ensure that we are compliant with any local country, state rules or laws. Once Legal has reviewed the applicable legal and regulatory requirements, you will be contacted with further instructions. This process applies to all potential speaker pass recipients.

Will I be able to edit my proposal once it has been submitted?

Yes, submitters and speakers can edit their session proposal until the Call for Speakers closes. To complete your proposal, please assign at least one speaker and complete all fields. Be sure to select “Finish and Submit” when you have completed the process.

Will session presentations be available before the conference begins?

Finalized conference presentations will be made available during the conference for download via the IBM Events mobile app and the Watson Session Expert portal. Only registered conference attendees will be able to access the conference presentations and enroll in sessions.

Hotel

Does the conference registration fee include the cost of the hotel room?

No, the conference registration fee does not include the hotel guestroom. Please see the conference website for available hotels and nightly rates. Hotel bookings are not transferrable.

I did not get a hotel confirmation number. How will I be able to check into the hotel?

A hotel confirmation number is not required to check in to any of the conference hotels. Simply present a photo ID and a major credit card.

I work for the government. Do the hotels offer government employee rates?

There are a limited number of government rated guestrooms available at Mandalay Bay Resort and Casino as well as the MGM Grand. Government rated rooms are available to Federal government employees only. You will be required to show a federal government ID upon check in. Please include this request when you make your hotel booking through the conference website. The hotel rates are based on prevailing Federal per diems at time of check in. The discounted mandatory Resort Fee ($10.00 per night) will be added to the prevailing Federal per diem rate. The current nightly tax rate is 12%.

I would like to book a second room in addition to the room booked through the conference hotel website. Can I do that?

The conference allows one hotel room per registration. We would suggest you contact your hotel of record to check availability for an independent reservation.

I would like to upgrade to a suite. Who do I contact?

Please send an email to think@maritztravel.com with your request. Your request will be sent to your hotel of record. They will follow up with you to review your requirements and provide rates and availability.

If my executive registers, can I support their hotel booking?

Yes, you can support your executive in booking their hotel room. Once conference registration is complete, the website automatically directs the attendee to the hotel site where they can book a room. If they do not book a room at that time, the link will be listed in the conference registration email. If you have access to the confirmation email then you can proceed to click the link and book the hotel for your executive.

My company would like to secure a block of rooms for our attendees. How would they do that?

Please have them contact the housing bureau at think@maritztravel.com for assistance. All hotel rooms and rates are based on availability at the time of the request.

What is the best way to get to my hotel from the airport?

Taxis are the recommended mode of transportation from the airport to the conference hotels. Taxis are available 24 hours a day and will cost approximately $25.00 plus tip (USD) one way from the airport to the conference hotels. You may experience a wait for an available taxi during peak periods.

Who do I contact if I need help with my hotel reservation? (Date changes, cancelation, pre-payment etc.?)

You may contact think@maritztravel.com for assistance. Hotel policies apply regarding cancelations. Date changes are based on availability at the time of the request.