Thank you for joining IBM at Dreamforce 2017

Watch on demand: The future of work with Ginni Rometty and Marc Benioff

Recorded: Nov 8, 1:00 PM PST / 4:00 PM EST

Join Marc Benioff and Ginni Rometty, the Chairman, President and CEO of IBM, for a discussion on the future of technology and its impact on business and society. Rometty and Benioff will share their thoughts on how AI and other emerging technologies are challenging traditional business models, and how data is shaping the future of work and education.

Experience the AI partnership for business

With Salesforce and IBM, you can use artificial intelligence to make better decisions faster than ever before. We're combining Salesforce's deep customer insights with Watson's visibility into cross-industry structured and unstructured data. So whether you work in healthcare, financial services, retail, or any other industry, you can easily extract value from all of your data to drive better outcomes and experiences.

This is you the power of IBM:

  • I can spot trends in nanoseconds.
  • I can unite enterprise systems with Salesforce to make smarter decisions.
  • I can unleash the full power of my data with Einstein and Watson.
  • I can help one person find a rainbow, or guide millions to shelter from the storm.

Featured Sessions

Good vs. Bad Chatbots: How to Build Effective Intelligent Apps

Chatbots are an important tool in delivering customer engagement. But not all chatbots are created equal. Learn seven characteristics of an effective chatbot in producing an impact on both your business and customer experience. We'll separate fact from fiction define a path to building AI powered chatbots inside your organization.

The State of Salesforce: AI & Insights for a Return on Intelligence

Cut through the noise, and get “real” regarding how organizations of all sizes and industries are creating value with Salesforce, now. Bluewolf’s sixth-annual The State of Salesforce Report highlights top global trends, including how organizations are implementing AI, analytics, and transformation initiatives to deliver innovation and business impact.

5 Steps for Achieving a Metrics-Driven, Human-Centered Approach to Innovation

When companies use data as an advantage, they can create better, more human experiences. Learn the fundamentals for designing customer and employee experiences that impact your bottom line and fuel engagement. Bluewolf’s Director of Customer Experience will cover a proven five-step strategy for developing a data-driven, human-centered Salesforce innovation roadmap.

Unleash Your Data: Unlock the Full Potential of Salesforce

Your data strategy is your business strategy. Without an effective way to manage data across Salesforce and existing systems (cloud and on-premise) customer experience and operational efficiencies suffer. Learn how IBM Cloud Integration for Salesforce helps businesses integrate and manage critical data, no matter where it is housed.

Weather-Based Decision Making: The Future of Sales & Service

Every business is impacted by weather. Enrich your customer and employee experiences across Salesforce Clouds and products with The Weather Company Insights for Salesforce and IBM Watson. Learn use cases for sales and service across key industries including healthcare, financial service, and retail.

Creating Customers for Life: Digital Service Transformation at Telus

Every organization is grappling with empowered customers, digitization, and increasing costs of service–but TSPs are experiencing additional market disruption. Learn how global Communication Provider, Telus transformed their customer experience with Vlocity platform on Service Cloud, creating a proactive approach to service that has increased customer satisfaction while reducing costs.

IBM Watson and Salesforce Einstein Integration

Combine IBM Watson APIs and Salesforce to bring predictive insights from unstructured data inside or outside an enterprise, along with predictive insights from Salesforce Einstein’s customer data.

IBM Weather Insights for Salesforce

Bring The Weather Company’s meteorological data into Salesforce with the Lightning component on the Salesforce AppExchange, providing you with weather insights that inform customer interactions and business performance.

IBM Application Integration Suite for Salesforce

Bring together on premise enterprise and cloud data with specialized integration products for Salesforce, surfacing that data directly within the Salesforce Intelligent Customer Success Platform.

Bluewolf Dedicated Salesforce Consulting Services

Rapidly deploy the capabilities of both Watson and Einstein, accelerate adoption of industry-specific cognitive applications, and capitalize on Bluewolf's years of experience with Salesforce implementations.