As a sponsor of Dreamforce, IBM is happy to once again host and participate in a wide variety of sessions, discussions and showcases that help our businesses adopt trustworthy AI.
This year we’ll be helping our joint customers:
- Unlock the insights hidden in their back-office data and serve it into Salesforce.
- Understand how IBM watsonx complements the strengths of Salesforce’s core CRM and AI capabilities.
- Benefit from the fact that IBM does so much more than AI to help you mitigate risk and maximize reward.
IBM and Salesforce are helping businesses accelerate adoption of trustworthy AI
Hear candid discussion from early-adopter clients about the realities of enterprise AI adoption, ethics, impacts on people and culture, and the importance of executive leadership.
You need high-performing models that help solve enterprise problems quickly. Learn how to leverage IBM Granite foundation models and new industry prompt templates within Einstein 1 and Copilot.
Learn how complex enterprises can replicate the scale, speed and sustained outcomes of IBM’s AI-enabled digital transformation across Sales, Service, Marketing, Supply Chain, Security and PRM.
Salesforce Pioneers optimize value. And your company can too. Get the latest insights on driving productivity and better customer experiences with AI on Salesforce from thousands of leaders worldwide.
Ready for AI to reward your enterprise? You need the right data foundation first. Learn to bring together CRM, Data Cloud, AI solutions and back-office data sources to kickstart ROI and improve CX.
Salesforce is secure, but no one is immune to white hat threats. Learn how to assess your Salesforce environment and create a data security roadmap that will mitigate risk and drive measurable value.
Standardize on Red Hat OpenShift for application modernization, migrating from TIBCO to MuleSoft leveraging IBM Fusion. Deploy & manage apps anywhere to deliver real-time data.
Explore generative AI to maximize experiences, decision-making and business value.
Subscription centricity: Learn 5 tips for designing diverse, recurring revenue models.
Learn how a Customer Data Platform (CDP) + Salesforce helps marketers deliver personalized customer experiences.
The future of service is now: How modernizing service operations drives value and unlocks new revenue streams.
Read how IT can deliver business transformation, increase productivity and drive innovation across every department.
Read how the relationship between IBM and MuleSoft is resulting in a digital foundation for future growth.
Learn about the three-pronged approach utilities can take for clean energy program modernization that helps utilities adapt to changing regulations & customer expectations.
The academy of music professionals, famous for its GRAMMY awards, turned to IBM to migrate its legacy CRM database to a cloud-based solution.
How we pioneered a digitized, streamlined, service-focused platform that could consolidate our infrastructure and reduce complexity.
Eastern Europe’s largest integrated oil and gas company builds a digital marketing platform to fuel revenue growth and customer loyalty.
Shell and IBM build a digital platform to enable decarbonization through operational excellence, safety and sustainability in mining.
CaixaBank modernizes the call center experience by incorporating AI, including IBM Watson agent-facing chatbots through omnichannel operations.
For two decades, IBM has ignited innovative and provocative conversations at Dreamforce that encourage customers to get more from their current Salesforce installation. Explore the links below to learn more about IBM’s presence at Dreamforce this year and how you can measure the true ROI from each license.
Generative AI has inspired awe but also trepidation. Hear from IBM leaders, experts and clients about how organizations are exploring how to ethically adopt generative AI for business.
Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer experience.
Join the annual unveiling of The State of Salesforce to hear from customers about how they enacting digital transformation and using generative AI to create best-in-class consumer experiences.
Join this panel discussion to hear how consulting leaders are responsibly shaping the future of AI for their firms. Learn how they are approaching complex issues like privacy, bias, and trust.
Learn more about the integration and automation capabilities of the Slack and Salesforce platforms, bringing people and systems together in one place.