What are content services?
Content services collect, govern, manage and enrich enterprise content so it can be deployed efficiently across any cloud and within any application.
How it’s used
Find content when and where you need it most
Quickly find the content you need to accelerate business processes. Intuitively browse or execute searches across your repository with sophisticated metadata or full-text searches. Integrate content into popular applications like Salesforce, Microsoft Teams and Slack so it’s seamlessly available where users need it most. Use low-code tools to build content-centric applications that can be deployed across your enterprise.
View content of any type with an advanced viewer
The universal viewer includes advanced options such as redaction, annotation and document manipulation. Role-based redactions ensure only authorized parties view sensitive information. Annotations let users markup content for others to see or for future reference. Additional document manipulations don’t require users to download content, including editing, splitting content into multiple documents, merging multiple documents into one and rotating pages.
Effectively manage content from any source
Get the most out of your content while maintaining security and compliance with intelligent document classification and data extraction from unstructured content. Granular security ensures proper access from any device. Consistently manage content from all repositories and file shares with proven federated capabilities. Manage content at scale with the proven ability to scale to billions of documents.
Customize the user experience
A highly customizable UI serves the individual needs of various departments across the enterprise, allowing each line of business to meet the requirements of their department. Easily customize the UI and desktop to meet users where they work.
Collaborate and share content using popular applications
Seamlessly edit content directly through popular applications like Microsoft Office. Social features, such as comments, likes and tags, make it easy to communicate changes to teammates. Create customized “teamspaces” for a tailored experience specific to a department or project. Rely on greater security when sharing content or folders with customers or partners by using customized messages, expiration dates and other security settings.
What you get
Content services features
Everything you need to seamlessly manage and collaborate on content
Scale to billions of documents with mission-critical workloads and ensure functionality by using scalability test scenarios.
With optimized cloud-native management and deployment, you can deploy content applications faster on any cloud.
Create a document-processing flow with a visual, click-through approach to building applications.
Send and collaborate on documents, folders and team spaces with outside parties while upholding security policies.
Automatically redact documents based on the requester’s role, streamlining security while ensuring compliance.
Low-code developer tools
Low-code tools and GraphQL APIs let non-programmers rapidly prototype and build applications that embed content services.
Accurately classify, extract and get insight from critical data with AI, sending high-quality data to downstream apps.
Manage and find content wherever it is with federation services that present multiple repositories as a single unified one.
Configurable user experience
A highly customizable UI serves the individual needs of various departments, with desktop customization also available.
Security based on object and folder levels, relationships and even content attributes help ensure proper access.
Full lifecycle governance
From archiving to retention and disposition, apply governance policies automatically, manually or make them event-driven.
Tools to activate content
Scalability test scenarios
A set of functional and scalability test scenarios ensures you can scale to billions of documents with mission-critical workloads.
Manage full content lifecycles by defining document types and metadata, configuring auditing and reporting, and more.
Move content between any storage device without disrupting its management and seamlessly run content services on any cloud.
In addition to the desktop and browser applications, easily browse, search, view and collaborate on content on mobile.
Archive content from SAP, Microsoft SharePoint, Microsoft Exchange, Lotus Notes and file systems to ensure long-term management.
Enterprise video streaming
Manage video content lifecycles alongside other assets and use IBM Enterprise Video Streaming for on-demand playback.