Overview

IBM Z® Service Management Suite 3.3.0 enables you to monitor and automate critical business workloads that run on the IBM Z platform. You can use this offering to discover and manage System Z® assets.

The IBM Z Service Management Suite 3.3.0 includes the following products and components:
IBM Z OMEGAMON AI for z/OS 6.1
IBM Z® OMEGAMON AI for z/OS provides detailed monitoring and problem management capabilities for IBM Z systems. Monitor and manage components such as Workload Manager, Coupling Facility, Cross System Coupling Facility (XCF), Global Enqueue, shared DASD and USS (Unix System Services) workloads. It is designed to improve visibility, usability and performance to help manage these environments and components more efficiently and effectively.
IBM Z OMEGAMON AI for Networks 6.1
IBM Z OMEGAMON® AI for Networks collects network performance management data across IBM Z systems. It can proactively monitor and manage the network performance of IBM Z systems resources and mission-critical applications.
IBM Z OMEGAMON Integration Monitor 5.6
IBM Z OMEGAMON Integration Monitor displays performance information from a variety of sources, including OMEGAMON monitors and third-party software, in a single location. It delivers near real-time and historical information and the operating system and key subsystem performance. You can use a single-screen view of all situation alerts to rapidly identify the root cause of complex issues involving multiple subsystems. OMEGAMON Integration Monitor includes IBM Z OMEGAMON Data Provider:
  • IBM Z OMEGAMON Data Provider makes OMEGAMON attributes available to applications and analytics platforms outside of OMEGAMON. OMEGAMON attributes are the metrics that OMEGAMON monitoring agents collect about the performance, behavior, and resource usage of systems and applications on z/OS. IBM Z OMEGAMON Data Provider extends the existing OMEGAMON attribute collection process by introducing output methods that you can use in addition to, or instead of, the OMEGAMON persistent data store (PDS):
    • JSON Lines over TCP. Example use: ingestion by analytics platforms such as Splunk and the Elastic Stack.
    • Prometheus endpoint. Example use: Grafana dashboards.
    • JSON in Apache Kafka topics. Example use: any Kafka consumer.
  • IBM Z OMEGAMON Data Provider publishes attributes as they are collected. The data frequency is determined by your choice of attribute collection interval, from 1 minute to 1 day. IBM Z OMEGAMON Data Provider currently supports attributes from only one monitoring agent, OMEGAMON AI for z/OS. However, IBM Z OMEGAMON Data Provider is designed to be extended to support other agents.

For more information on the capabilities, features, and benefits of OMEGAMON Data Provider, see the IBM Z OMEGAMON Data Provider documentation.

IBM Z OMEGAMON AI for JVM 6.1
IBM Z OMEGAMON AI for JVM 6.1 monitors the health of client vital Java™ virtual machines (JVMs) that run on z/OS operating systems. With OMEGAMON for JVM, you can quickly detect problems and take action in real time to increase the speed of problem resolution.
IBM Z OMEGAMON AI for Storage 6.1
IBM Z OMEGAMON AI for Storage 6.1 provides storage management and corrective action capability to prevent storage-related outages. Administrators are more efficient with intelligent alerts, targeted reporting, and linkages to related tools by using common interfaces and processes. IBM Z OMEGAMON AI for Storage 6.1 covers key hardware and software subsystems to maintain a healthy, efficient z/OS storage environment. Automated actions are based on comprehensive storage monitoring for z/OS I/O subsystem performance, space management and storage availability to help ensure optimal performance. Recently added capabilities use Zowe technology to deliver an enhanced storage administrator experience for real-time data set management. Integration with IBM Z OMEGAMON AI Insights 2.1 allows users to leverage Machine Learning (ML) capabilities to build custom models on storage data streamed through IBM Z OMEGAMON Data Provider.
IBM Z OMEGAMON AI for CICS 6.1
IBM Z OMEGAMON AI for CICS 6.1 provides comprehensive visibility into application and system events of CICS transactions and CICS Transaction Gateway (TG) activities. Integrated with IBM Z OMEGAMON AI Insights 2.1, IBM Z OMEGAMON AI for CICS 6.1 delivers actionable data, analyses, and alerts, enabling real-time monitoring and helping you proactively manage performance on your site's CICS and CICS TG environments. It allows you to drill down from a high-level overview to detailed transaction insights, ensuring quick problem detection and resolution.
IBM OMEGAMON for IMS on z/OS 5.5
IBM OMEGAMON for IMS on z/OS 5.5 is a performance monitor that provides subject matter experts, such as systems programmers, with the capability to manage IMS resources and workloads through integrated workspaces. These workspaces provide alerts to problem conditions, aid the user in determining the root-cause issue, and help in taking corrective action to minimize any costly impact to business-critical applications.
IBM OMEGAMON for Messaging on z/OS 7.5
IBM OMEGAMON for Messaging on z/OS 7.5 is a performance monitor that provides subject matter experts, such as systems programmers, with the capability to manage IBM MQ and IBM Integration Bus resources and workloads. It integrates with other offerings in the OMEGAMON portfolio to provide a powerful cross-subsystem problem determination toolset, helping subject matter experts manage and monitor their systems with ease.
IBM Z OMEGAMON AI for Db2 6.1
IBM Z OMEGAMON AI for Db2 (formerly IBM OMEGAMON for Db2 Performance Expert on z/OS) enables users to assess the efficiency of Db2 and optimize its performance, combining sophisticated response time tracking, reporting, monitoring, stored procedures, and buffer pool analysis features, as well as expert database analysis functions.
IBM OMEGAMON Data Requester 2.1

IBM Z OMEGAMON Data Requester 2.1 is a new component of Tivoli Management Services on z/OS 6.3.4 that provides the framework for the Grafana-based IBM Z OMEGAMON user interface. It includes:

  • Prebuilt dashboards offering enterprise-wide views of IBM Z OMEGAMON agent data.
  • A plug-in to retrieve data from the IBM Z OMEGAMON REST API.
  • A query editor optimized for OMEGAMON, allowing users to build custom Grafana dashboards.
The query editor also supports the migration of existing Enhanced 3270UI (e3270UI) and Tivoli Enterprise Portal (TEP) dashboards to Grafana, helping users transition their custom views efficiently.
IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS 7.1.x
IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS 7.1.x provides deep diagnostic capabilities for JEE applications in three areas: operational monitoring, transaction analysis, and memory analysis. Each of these three areas provides a sharper focus on application performance problems.
IBM Tivoli® Management Services on z/OS® 6.4
IBM OMEGAMON products use the Tivoli Management Services infrastructure, which provides security, data transfer and storage, notification mechanisms, user interface presentation, and communication services for products in an agent/server/client architecture. The infrastructure includes the following key components:
  • Tivoli Enterprise Monitoring Server
  • IBM Z OMEGAMON Web UI 2.1
  • The OMEGAMON Enhanced 3270 user interface
  • Tivoli Enterprise Portal Server and clients
  • Monitoring agents
IBM Z Automation Web Console 1.2.0
IBM Z Automation Web Console, previously known as IBM Service Management Unite, is a customizable dashboard interface that brings mainframe management information and tasks from disparate sources into a single environment. It gives system programmers, operators, and administrators a transparent view of system health status and allows for easy problem identification. The console enables operators to see monitoring alarm threshold events, called situations in OMEGAMON monitor, so that they can identify critical problems. Operators can quickly and confidently analyze, isolate, and diagnose problems by providing all relevant data in a single location. IBM Z Automation Web Console also enables operators to interact directly with the system by issuing commands and viewing results without going to a different console.
IBM Z ChatOps 1.1.5
IBM Z ChatOps provides ChatOps capabilities for your IBM Z environment. It includes a chatbot that gives users access to the information from Z systems management tools, such as IBM Z System Automation and IBM OMEGAMON, within popular collaboration platforms like Slack. IBM Z ChatOps can be used to notify the operations team in the chat tool about IBM Z events, including recommendations that are powered by machine learning, to help isolate and resolve problems quickly. IBM Z ChatOps leverages and integrates with IBM Service Management Unite for broad access to IBM Z operations data. This also enables chat users to drill down from the chatbot output to web-based dashboards with more information to help resolve problems fast.
IBM Z System Automation 4.4
IBM Z System Automation is policy-based. It is a high-availability solution that maximizes efficiency and availability of critical systems and applications.
IBM Z Software Asset Management 9.1
The IBM Z Software Asset Management product provides discovery, monitoring and reporting to understand z/OS product and application usage.
IBM Z Common Data Provider 5.1.1 with Apache Kafka
IBM Z Common Data Provider enables clients to collect and stream IBM Z operational data to one or more analytics platforms. The use of Kafka provides a data ecosystem where clients are able to collect data once and have that data used by multiple solutions or streamed off platform to one or more observability or analytics solutions. The Kafka infrastructure can also be leveraged to integrate data from OMEGAMON Data Provider as an additional source of critical operational data.
IBM Z NetView® 6.5
To address business agility on System Z, the NetView® product provides automation, and network and systems management.
IBM Z Resource Discovery Data Service 1.4
IBM Z Resource Discovery Data Service is a containerized component that creates rapid and graphical analysis to discover the relationships among Z resources. It is used for understanding resources that run on Z and provides a standard graphical API for resource dependencies. The API can be consumed by various product services that provide visualization of dependencies and relationships, flows between resources, and impacts of changes.
IBM Z Resource Discovery Visualization Service 3.0
IBM Z Resource Discovery Visualization Service component is a React UI Component that primarily provides network-style graphs. Consumers of ZVS can import ZVS as a node library and configure ZVS through its interface. You can feed data to the component by implementing and registering a data provider.

IBM Z Service Management Suite provides the possibility to integrate with IBM Z Operations Analytics. IBM Z Operations Analytics reduces the time for problem isolation and resolution through rapid search and visualization of all data. It can be launched from IBM Z Automation Web Console or OMEGAMON Tivoli Enterprise Portal workspaces. For more information about IBM Z Operations Analytics, especially for IBM Operations Analytics Log Analysis, see the IBM Z Operations Log and Data Analytics documentation.

For more information about IBM Z Service Management Suite, see the IBM Z Service Management Suite Overview video.