Transmit service information so that it can be used for
problem determination.
To transmit service information, do the following:
- In the Service Management work pane, click Transmit
Service Information.
- Click one of the following tabs:
- Transmit. Use this page to schedule when to transmit service
data to your service provider (specifying frequency in days and time
of day) and how you want to transmit the service and performance management
information.
- FTP. Use this page to configure the File Transfer Protocol
(FTP) information for the FTP server, with or without a firewall,
for off loading service information. This service information is extended
error data consisting of problem related-data about problems opened
on the HMC for the HMC or managed system.
- Transmit Service Data to IBM®. Use this page to provide the ability
to send information that is stored on the HMC hard disk that can be
used for problem determination. The data may be traces, logs, or dumps
and the destination for the data may be the IBM Service Support System, a diskette, USB flash
memory drive, or a DVD-RAM. Before you can send information to the IBM Service Support System, Phone
Server and Remote Service must be enabled.
- Click OK.
Use the online Help for additional information about transmitting
service information.
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