Adding a social network to an email

Use Share-to-Social to insert a link in your email or landing page. When clicked by a contact, the link allows the contact to post the message to their preferred social networking site.

About this task

You can insert the current social network icons (or chicklets) by using the Insert Social Network Share button in the editor. You can also insert custom links directly into the email.

Note: On the screen where you add Share-to-Social links to your email, the message notes that you use for internal purposes in your email template are displayed as the Facebook Description. That text is visible on Facebook. Before you send the email, make sure that you are comfortable publicly displaying that content.

For information about how you can add a Share-to-Social link to your email, watch this video: http://cdn.training.silverpop.com/training/eng/web/socialconnect/sc_sharetosocial/index.html.

Procedure

  1. Open the email template.
  2. Click into the email body, then click the Insert Social Network Share icon.
  3. Select one or more social networks and click Insert.
  4. You can change the text in the label field.
  5. You can configure some of the social network settings.
  6. Do one of the following steps:
    • If you select Facebook, you can enter a Facebook description.
    • If you select Twitter, you can enter a default Tweet, show the account that provided the message, and allow contacts to follow the account on Twitter. You can also recommend additional accounts for contacts to follow.

What to do next

When you test the Facebook Publish feature, if you use a personal account with privacy settings enabled, you receive an authorization error when you try to sync over the Facebook account to Acoustic Campaign.

Instead, test with a new or test Facebook account to see this feature. You can change your Facebook account to be completely public. If you change your Facebook account privacy settings, it might expose your Facebook account to the public.