Catalog problems

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The software catalog is delivered and updated together with the License Metric Tool server. Problems caused by the software catalog might occur when the version of the catalog that is available on your License Metric Tool server is older that the release date of a product and thus the product is not contained in the catalog. In most cases, upgrading the server solves the problem.

If upgrading the server does not solve the problem and you do not want to wait for the next application update, try the following solutions: Apart from that, open a case to the Support Team to report what product is not available in the software catalog.
Important: When a new version of License Metric Tool is released, upgrade the License Metric Tool server to ensure that the latest software catalog is available. Then, assign components that you assigned to the custom product to the product that is listed in the software catalog.

Other problems

Software catalog that is delivered with application update 9.2.43, no longer contains the following signature for Netcool Syslog Probes. The signature caused numerous false-positive product discoveries. If you have Netcool Syslog Probes installed and it is no linger discovered after the upgrade of License Metric Tool to application update 9.2.43, open a case to the Support Team.

<OtherSignature discoveredItem="517c872407b0492f94897a327716528b" platform="5"
modified="2011-05-13T01:44:35.342" created="2009-11-20T12:25:45.453"
guid="2bee8dad20e24fa481ad113002bb3aef" deleted="false" definitionSource="12">
<body><![CDATA[<MultipleInstance><Iterator name="INSTALL_PATH" export="true">
<FindFilePathEx name="nco_p_syslog*"/></Iterator><Instance><Variable name="IS_INSTALLED"
export="true" ><Compare type="string" relation="ne"><ValueOf value="$(INSTALL_PATH)" />
<ValueOf value="" /></Compare></Variable><Condition withVariable="IS_INSTALLED">
<Action onValue="false" do="SKIP"/></Condition></Instance></MultipleInstance>]]></body> </OtherSignature>
Netcool Syslog Probes is a component of the following products.
  • Netcool OMNIbus Event Q3 Tier 7.3
  • IBM Tivoli Netcool/OMNIbus Probe Tier 1 7.1
  • IBM Tivoli Netcool OMNIbus Event Basic Device Tier 7.3
  • IBM Netcool/OMNIbus 7.3
  • Netcool OMNIbus Event EMS Tier 7.3
  • IBM Tivoli OMNIbus Inegration Development Kit 9.1
  • Netcool OMNIbus Event Subscriber Tier 7.3
  • IBM Tivoli Netcool OMNIbus Event EMS Tier 7.3
  • IBM Tivoli OMNIbus Inegration Development Kit 8.2
  • IBM Netcool/OMNIbus Probes Tier 1 1.0
  • IBM Tivoli Netcool OMNIbus Event Q3 Tier 7.3
  • IBM Tivoli OMNIbus Inegration Development Kit 8.1
  • Netcool OMNIbus Event Device Tier 7.3
  • IBM Tivoli Netcool OMNIbus Event Device Tier 7.3
  • IBM Tivoli OMNIbus Inegration Development Kit 8.3
  • IBM Tivoli Netcool OMNIbus Base 8.1
  • IBM Tivoli Netcool OMNIbus Data Exchange 8.1
  • IBM Tivoli Netcool OMNIbus Event Basic Device Tier 8.1
  • IBM Tivoli Netcool OMNIbus Event Device Tier 8.1
  • IBM Tivoli Netcool OMNIbus Event EMS Tier 8.1
  • IBM Tivoli Netcool OMNIbus Event Forwarding 8.1