Troubleshooting File Transfer Protocol

This topic provides basic troubleshooting techniques for problems that occur with the File Transfer Protocol (FTP) server or FTP client.

Determining problems with File Transfer Protocol
If you detect a problem when using File Transfer Protocol (FTP), use the flow chart and cause lists in this topic to identify the cause of the problem.
Materials required for reporting FTP problems
This topic describes the information that the IBM service representative might require to resolve an FTP problem.
Tracing the FTP server
The FTP server can be traced from any system that runs TCP/IP.
Tracing the FTP client
To produce an FTP client trace or display the subcommands sent to the FTP server, use the DEBUG FTP client subcommand.
Working with FTP server jobs and job log
You can research FTP errors by obtaining a spooled file of the FTP server job log. The FTP server automatically writes a server job log to a spooled file when it ends with an error.

Parent topic: File Transfer Protocol