Configure Country or Region

You must configure a country or region schema so that the country or region and postal code derive the names of the city and state.

About this task

When entering an address, the Country or Region and Postal Code are used to derive the names of the City and State. To populate the City and State fields using the information provided in the Country or Region and Postal Code fields, create a region schema that adheres to the following standards:

  • The first level of the region schema must be Countries or Regions.
  • The second level of the region schema must be States.
  • The third level of the region schema must be Cities.
  • The region-level names must be Country or Region, State, and City.
  • For more information about creating a region schema, see the Organization and participant modeling concepts.

To select the region schema to use for deriving the City and State names using the Postal Code and Country or Region:

Procedure

  1. In the Channel Applications Manager, click the Expand icon adjacent to Configure Order Administration to expand the branch.
  2. Click the Advanced Configurations link.
  3. Click Configure Country or Region and State Display Options.
  4. Select the appropriate region schema from the Region Schema To Use For Defaulting City and State from Postal Codes drop-down list.
  5. Click the Save icon to save your changes.