Solving the over merge issue

An over merge occurs when a few objects change their parent to the same model object. Child objects are then clustered around some number of parent objects.

  1. Run the over merges verification.
  2. Check the reported configuration items. Verification might incorrectly report them as over merges.
  3. Correct the configuration in environments that might be the cause of over merge. The configuration problems might include the same signature, serial number, VMID, and other CIs naming attributes.
  4. Remove the over merged objects from the TADDM database.
  5. Run a discovery on deleted objects, and validate the results.
  6. Remove all records from the ALIASES_JN table after solving any over merge problems.