Correcting an Incomplete state for a managed system
The Incomplete state can occur when the HMC failed to get all of the necessary information from the managed system.
To correct an Incomplete state, perform the following steps:
- From the Systems Management - Servers work pane, select the managed system.
- In the taskpad, select Operations - Rebuild.
- Select Yes to refresh the internal representation of the
managed system on the HMC.
- If the state remains Incomplete, rebuild the managed system several more times
- If the state goes to Recovery, see Correcting a Recovery state for a managed system.
- If the state remains in Incomplete or goes to Recovery, continue with the next step.
- In the taskpad, select Connections - Reset or Remove Connections to reset the connection from the managed system to the HMC. If this fails, continue to the next step.
- Restart the HMC. For more information on restarting the HMC, see Shut Down or Restart.
- If the state goes to Recovery, see Correcting a Recovery state for a managed system.
- If the state remains Incomplete, perform the following
steps:
- Verify that there is a redundant HMC.
- Verify that no one is entering commands from the alternate HMC.
- Repeat step 1 through 5. If it still fails, continue with the next step.
- If the problem persists, contact your next level of support or your hardware service provider.
