Enabling IP address synchronization

This topic describes how to enable or disable IP address synchronization for discovered resources in ServiceNow.

About this task

Starting with IBM Z® Resource Discovery Data Service version 1.6.2, you can view IP address information for discovered configuration items in ServiceNow. By default, IP address synchronization is disabled. When enabled, IBM Z Resource Discovery Data Service includes IP address information when sending discovered resource data to ServiceNow.

Procedure

To enable IP address synchronization, run one of the following commands:
- ```
cd <ZOA_HOME>
./bin/dockerManageZoa.sh enable-ip-address
```
- ```
cd <ZOA_HOME>
./bin/podmanManageZoa.sh enable-ip-address
```
IP address information is included when IBM Z Resource Discovery Data Service sends discovered resource data to ServiceNow.
To view the IP address information, open ServiceNow and search for zTables. Then, open the IBM IP Address table to view the associated configuration items (CIs) and relationships.
To disable IP address synchronization, run one of the following commands:
- ```
cd <ZOA_HOME>
./bin/dockerManageZoa.sh disable-ip-address
```
- ```
cd <ZOA_HOME>
./bin/podmanManageZoa.sh disable-ip-address
```
IP address information is excluded when IBM Z Resource Discovery Data Service sends discovered resource data to ServiceNow.