License log file entries

Use this description of license log file entries to help you interpret events and problems.

Attention: The license server log files (lmgrd.log, lmgrd.log.back, and ibmratl_timestamp.log) and option files (such as ibmratl.opt) are the source of data for the reporting tool. Do not delete or modify these files. Doing so results in license usage reporting inaccuracies. For more information, see technical document http://www.ibm.com/support/docview.wss?uid=swg21671165.
Table 1. License log file entries
Sample log file Description
13:51:01 (telelogic) TCP_NODELAY NOT enabled When a FlexNet licensing session is established, TCP/IP sends data between the server and client by using packets. By default, the TCP/IP processing kernel delays small packet transmissions to gain an efficiency advantage. The advantage occurs by using a buffer to coalesce many small packets before they are sent across the network. The delays can result in artificially high latency times for the small packets that are related to most FlexNet licensing operations.

Set the TCP_NODELAY system setting (as a FlexNet license server environment variable) to overcome the delay behavior and to reduce the licensing wait period. Using this setting causes data packets to be sent through the network more frequently. As a result, there is less of a delay in the licensing process due to TCP/IP operations. However, network traffic can increase as a result of smaller and more frequent licensing-related packet transmissions.
Where token-based licenses are used:
14:46:39 (telelogic) DENIED: DOORS indkach@indkach  [telelogic] 
(Licensed number of users already reached. (-4,342:10054 )) 
14:46:39 (telelogic) DENIED: DOORS indkach@indkach  [telelogic] 
(Licensed number of users already reached. (-4,342:10054 )) 
14:46:39 (telelogic) OUT: TLSTOK-token indkach@indkach  [DOORS] 
(3 licenses)
 For a token-based DOORS license, the normal log is as follows:
log is:
14:46:39 (telelogic) OUT: DOORS indkach@indkach  [telelogic]  
14:46:39 (telelogic) IN: DOORS indkach@indkach  [telelogic]  
14:46:39 (telelogic) OUT: TLSTOK-token indkach@indkach  
[DOORS] (3 licenses)

If the DOORS license is already checked out, the lines after DENIED are included. However, the tokens are still checked out and the license is granted. This issue occurs when two users try to check out a license at the same time or if the license is kept by an older version of DOORS. The older version of DOORS did not support token-based licenses. 

14:16:17 (telelogic) Multiple dup-groupings in effect for DOORS: 
14:16:17 (telelogic) 	NONE  vs. USER HOST DISPLAY 
14:16:17 (telelogic) 	No further warnings about this
 This message provides information from FlexNet. The message is the normal behavior for IBM® Engineering Lifecycle Management (ELM) or IBM Rational® products that connect to the License Key Server. No user action is required. 
0:00:30 (telelogic) Non-activation-capable daemon activation 
invoked with non-client-request event type
 This message is logged once a day. The message is a known issue by Flexera Software. No user action is required.
.