When you download a file from any web site, the browser
stops responding and download fails. This problem occurs on Microsoft Internet Explorer
version 7.0 and 8.0.
Solution: Edit the Microsoft Internet
Explorer AccessProfile to temporarily disable the Browser Helper Object.
Note: Make
sure that you have Administrator privileges, before you perform the
following steps to resolve this issue.
- Launch AccessStudio.
- Click File ->Import Data from
IMS to import the AccessProfile from the IMS Server.
- On the AccessProfiles list, click sso_site_wnd_iexplore profile.
The different states and properties are displayed.
- Expand the trigger that is executed during the state transition
from state_start to state_deactivate_bho.
- Click the Window is Activated trigger.
- Expand the Conditions property.
- In the VBScript code, change the line DisableBHOAtDownload = 0 to DisableBHOAtDownload = 1
- Save the AccessProfile.
- On the AccessProfiles list, right-click sso_site_wnd_iexplore profile
and select Upload to IMS.