Using an HMC to copy a dump

Learn how to copy a dump using an HMC.

Note: If you have an HMC, you must manage your platform dumps with the HMC. However, you will need to manage IBM® i main storage dumps with the IBM IBM i service tools.
  1. In the navigation area, open Service Applications.
  2. Select Service Focal Point.
  3. Select Service Utilities.
  4. Select System Processor.
  5. Select Selected > Manage Dumps.
  6. Select the dump to copy.
  7. Verify the HMC containing dump is the HMC being used to copy the dump.
  8. To copy the dump to DVD media, select Selected > Copy Dump File to DVD Media.
  9. Load the media and follow the instructions on the display.
  10. When the copy procedure is successfully completed, remove the media and process it according to the instructions of your next level of support or your hardware service provider.
  11. If you encounter a problem with the copy procedure, contact your next level of support or your hardware service provider. This ends the procedure.


Last updated: Thu, October 15, 2020