Problem: Unable to log on to the management GUI
If you can see the management GUI login screen but cannot log on, you have several options for correcting the problem.
Log on using your user name and password. Complete the suggested actions when you encounter a specific situation.
- If you are not logging on as superuser, contact your system administrator to verify your user name and reset your account password.
- If the user name that you are using is authenticated through a remote authentication server, verify that the server is available. If the authentication server is unavailable, you can log on as user name superuser. This user is always authenticated locally.
- If you do not know the password for superuser, follow the steps at Procedure: Resetting the superuser password to reset the superuser password.