Finding Out the Status of Symptom Record Recording

To check the status of symptom record creation and retrieval, enter:
query recording
In response, CP displays the status of accounting, EREP, and symptom record creation and retrieval. (For more information on accounting and error recording, see Collecting Accounting Information and Collecting Hardware Error Information.) The format of the response is similar to this:
RECORDING    COUNT LMT USERID   COMMUNICATION
ACCOUNT  ON  00000 020 DISKACNT ACTIVE
EREP     ON  00000 002 EREP     ACTIVE
SYMPTOM  ON  00001 002 CPSYMP   INACTIVE
On the line that says SYMPTOM, the information is as follows:
  • RECORDING is the status of symptom record creation by CP. The status may say SYMPTOM ON or SYMPTOM OFF. In this example, it says SYMPTOM ON, indicating that CP creates new symptom records in response to new events.
  • COUNT is the number of symptom records in storage waiting for retrieval. In this example, the number is 1. Because the number is nonzero, the symptom record recording virtual machine may not be retrieving.
  • LMT is the number of symptom records that must accumulate in storage before CP notifies you, the primary system operator. In this example, the number is 2, the default limit for symptom records.
  • USERID is the user ID of the symptom record recording virtual machine. In this example it is CPSYMP.
  • COMMUNICATION is the status of record retrieval by the symptom record recording virtual machine. The status may be INACTIVE, ACTIVE, or ACTIVE PENDING. In this example, the status is INACTIVE, which indicates that the symptom record recording virtual machine is not retrieving. By contrast, the accounting virtual machine and the EREP virtual machine are retrieving, as indicated by their ACTIVE status in the example.

    Persistent ACTIVE PENDING status indicates that the symptom record recording virtual machine is not retrieving properly.

If symptom record retrieval is INACTIVE or ACTIVE PENDING, or if a large number of symptom records are waiting in storage, restart retrieval manually. See Starting Manual Retrieval of Symptom Records.