FCXxxx692E User login failed from ip-address RC = rc from DMSPASS

Explanation

A user attempted to log on to Performance Toolkit through the web from IP address ip-address, but the external security manager (ESM) could not verify the user ID and password and returned an unexpected return code. There might be an accompanying FCXxxx680I message with additional information.

System action

The home page (or logon page) is returned to the requester.

User response

Contact your support team to have them address the problem.