CPU Information

The QUERY CPUID command should be used to help you to determine what to enter for the CPU serial on the problem inquiry data sheet.

If you entered

query cpuid

you get:

CPUID = FF12069A20848000

This is the 16-digit processor identification associated with the real machine. Ignore the FF, which refers to a second level system. The 10 digits that follow the FF are the CPU serial:

The first six digits are the processor identification number
The next four digits are the processor model number.

Ignore the last four digits of this 16-digit field.

Note: You can also obtain the system release level, service level, and CPU serial number through the Dump Viewing Facility or VM Dump Tool if a dump was created for the problem. See the description of the SYMPTOM subcommand in z/VM: Dump Viewing Facility and z/VM: VM Dump Tool for more information.