Restoring service during maintenance

IBM® Service Management Unite can restore service when the backup member of an application group fails while the primary member is down for maintenance.

The consolidated event viewer displays monitoring and automation exception events, filtered by severity and customized for your area of support. In this scenario, the top unacknowledged event is a warning for a group resource that is owned by the automation domain TESTPLEX INGXSGA0. The user right-clicks on the event and selects View TESTPLEX INGXSGA0 Domain.

The Domain page displays key automation metrics for resources and nodes that are owned by TESTPLEX INGXSGA0. The Resources view displays a warning for application group EAP_MOVGRP/APG/TESTMVS. Member EAP_MOVMEM1/APL/TESTSYS has an error and member EAP_MOVMEM2/APL/TESTMVS is offline because of planned maintenance.

The user right-clicks the application EAP_MOVMEM1 and selects Reset to request that EAP_MOVMEM1 is returned to a managed state. The observed status for group EAP_MOVGRP changes to online.