Infoprint Server system completion code and reason codes

z/OS Infoprint Server Messages and Diagnosis

Infoprint Server system completion code and reason codes

z/OS Infoprint Server Messages and Diagnosis
GA32-0927-00

Infoprint Server system completion code and reason codes

The system completion code for abends that Infoprint Server issues is: 09B. The reason code indicates the component that issued the abend:

00000000 – 00000EA1: Indicates that IP PrintWay™ basic mode issued the abend. See IP PrintWay basic mode system completion code and abend reason codes for an explanation of these codes.
0000FFFF – 00FFFFFF: Indicates that another Infoprint Server component issued the abend. This section explains the codes.

This table lists the reason codes that are displayed in a message or as an abend reason code. These codes can help you determine why an error or abend occurred. The format of the reason code is:

00xxyyzz

xx

Specifies the type or error:

X'08': warning
X'0C': environmental error
X'10': system error
X'14': logic error

yy and zz

Describe the reason for the error. Look up these hexadecimal values in Table 1.

Table 1. Infoprint Server reason codes
Reason code (hex)		Explanation	User or system programmer response
yy	zz	Explanation	User or system programmer response
07	01, 02, 03, 04	Another message indicates the cause of the problem.	Read the other messages to see what action is necessary.
08	01, 02, 03, 04	Another message indicates the cause of the problem.	Read the other messages to see what action is necessary.
09	01, 02, 03, 04	Another message indicates the cause of the problem.	Read the other messages to see what action is necessary.
0A	01, 02, 03, 04	Another message indicates the cause of the problem.	Read the other messages to see what action is necessary.
0B	01, 02, 03, 04	Another message indicates the cause of the problem.	Read the other messages to see what action is necessary.
11	01	The Print Interface subsystem had an internal error. The Print Interface subsystem server has stopped and restarted.	Resubmit the print job. If the problem recurs, notify your system programmer or IBM® service representative.
11	08	The Print Interface subsystem server is busy.	Resubmit the print job at a later time.
12	07, 08	The Print Interface subsystem was not running.	After the operator runs the aopstart command or the AOPSTART procedure to restart the Print Interface subsystem, resubmit the print job.
14	04	The Print Interface subsystem had an internal error. The Print Interface subsystem server has stopped and restarted.	Resubmit the print job. If the problem recurs, notify your system programmer or IBM service representative.
16	01	The region size is too small.	Increase the region size for the print job and resubmit it.
17	01	The application that created the output data used either an unsupported access method or access method function.	Change your application to use either the QSAM or BSAM access method. Use only the OPEN, CLOSE, and PUT functions. Resubmit the print job after the application has been changed.
17	07, 08	The Print Interface subsystem was not running.	Restart the Print Interface subsystem and resubmit the print job.
19	04	An error occurred on the application side.	Read the other messages to see what action is necessary.
1C	02	Another message indicates the cause of the problem.	Correct the error and resubmit the print job.
Other codes		A possible logic error exists.	Contact your service representative at the IBM Support Center, or use your electronic link with IBM for assistance.

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