z/OS problem management
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Example of a IBMLink search

z/OS problem management

IBMLink is an interactive online database program used for finding APAR and PTF information.

If your installation has access to IBMLink, an interactive online database program, you can:
  • Search for an existing authorized program analysis report (APAR) that is similar to your problem.
  • Search for an available program temporary fix (PTF) for the existing APAR.
  • Order the PTF if it is available.
  • Create an Electronic Technical Response (ETR) problem report to get assistance from a service representative.

This example shows a search argument using the free-format symptom ABEND0C4 IEFJRASP:

IBMLink example

Parent topic: Steps for searching problem reporting databases

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