When you report problems to the IBM Support Center, you
must provide the name and level of the operating system or systems.
Learn how to determine this information when you cannot communicate
with the console.
If
you have communication with your console, you can use the DISPLAY command
or you can query the dump using IPCS.
Use the console command
DISPLAY IPLINFO or the IPCS command
IPLINFO in
a dump to obtain this information:
- The date and time of the IPL
- The release level of the system
- The license value for the system
- The contents of parmlib members IEASYSxx and IEASYMxx
- LOADxx information used for the IPL
- The architecture level of the IPL
- The IODF (input/output definition file) device
- The IPL device and volume serial
- The status of MTL (manual tape library) tape devices.
For example:
D IPLINFO
IEE254I 11.14.07 IPLINFO DISPLAY 350
SYSTEM IPLED AT 01.15.39 ON 11/01/2007
RELEASE z/OS 01.09.00 LICENSE = z/OS
USED LOAD08 IN SYS0.IPLPARM ON ACB2
ARCHLVL = 2 MTLSHARE = N
IEASYM LIST = (X6,U6,0L,R8)
IEASYS LIST = (ST,LN) (OP)
IODF DEVICE ACB2
IPL DEVICE 3C2A VOLUME D83EL
If you cannot communicate through the console, use IPCS to perform
the following steps to determine which system or systems you are using:
- Use the IPCS subcommand CBFORMAT with the communications vector
table (CVT) control block to determine the product level.
In the
CBFORMAT
CVT example output, the
PRODN field indicates an
MVS operating system level of
SP7.0.7 and the
PRODI field
indicates the FMID as
HBB7720.
CVT: 00FD48A0
-0028 PRODN.... SP7.0.7 PRODI.... HBB7720 VERID....
-0006 MDL...... 2084 RELNO.... 038
+0000 TCBP..... 00000218 0EF00.... 00FEA3EC LINK..... 00FD481C
+000C AUSCB.... 00FD57E8 BUF...... 00000000 XAPG..... 00FE0380
- Determine if the system is running as a uniprocessor or multiprocessor.
In the IPCS STATUS WORKSHEET output, just above the heading PROCESSOR
RELATED DATA, find the MVS Diagnostic Worksheet:
MVS Diagnostic Worksheet
Dump Title: W059 SLIP TRAP
CPU Model 2084 Version 00 Serial no. 220CBE Address 00
Date: 09/15/2006 Time: 09:33:32.124515 Local
CSD Available CPU mask: FFC0 Alive CPU mask: FFC00000 00000000
Number of active CPUs: 0000000nn
The nn in 0000000nn indicates
the number of processors running.
In this output example, there
are 10 active processors.
CSD Available CPU mask: FFC0 Alive CPU mask: FFC00000 00000000
No. of active CPUs: 0000000A