AZF5175I The specified User ID has already enrolled a TouchToken Account; existing Account details must be cleared by a RACF administrator before a new Account may be enrolled

Explanation

The user attempted to create a TOTP account and one already exists.

User response

You typically do not need to re-register a user for TOTP. If you do need to do so, follow the steps described in Re-registering a user for TOTP.