Configuring IBM Security Verify Users

Configure users who will use IBM® Security Verify when logging in with IBM MFA with generic RADIUS.


  1. Open the page. If the page does not open directly to the Admin page, click the person icon in the top right portion of the page and select Switch to admin.
  2. Click the menu icon in the top left corner of the page.
  3. Click Users and Groups.
  4. The Users and Groups page is displayed. Your IBM account is listed as the first user.
  5. Click Add.
  6. Complete all fields. For Identity Source, select Cloud Directory.
    Note: For phone number +<country_code> is required.
  7. Verify that Enabled is on.
  8. Verify that Email new account is on.
  9. Click Save.
  10. Add additional users as needed.

What to do next

The user receives an IBM Security "Account Created" email and is instructed to click the link to log in to

The user must log in with IBM Security Verify and change their password.

Important: The user will need to use this password when logging in to IBM MFA with generic RADIUS.