Troubleshooting and support

Learn how to troubleshoot the product.

Troubleshooting for installation
Troubleshooting for the installation, operating, and uninstallation of the software-based license server
Learn how to troubleshoot problems installing, operating, and uninstalling the software-based license server.
Troubleshooting for USB Hardware device activation and licensing
Troubleshooting for the installation of z/OS volume images
Troubleshooting for defining the ZD&T machine characteristics (DEVMAP)
Troubleshooting for the starting and stopping of ZD&T
Troubleshooting for z/OS networking issues
Troubleshooting for performance issues
Troubleshooting for connecting with Rational License Key Servers
Troubleshooting for software-based license server and USB hardware device activation
Troubleshooting tips
Obtaining the latest editions of Redbooks
IBM® Redbooks® provide information about major components of ZD&T.
Contacting IBM Software Support
Learn how to contact IBM Software Support for help with problems, fixes, and other support information.