AGMT1128W Cannot access Redis connection. Have retried x times.


When trying to read or write from redis, the ZAPM Connect Container was unable to establish a connection. x is the number of consecutive failed connection attempts.

System action

This means that data will be dropped and events will be missing on the UI.

User response

This is likely due to CPU limitations within redis. If running within a cluster, it would help to allocate more nodes to the distributed gateway and set a higher resource limit for redis and restart to ensure the workload re-balances. If running in the standalone installation, a larger machine may be necessary.