EP/Local errors not being recorded

If EP/local errors are not being recorded at the hardware monitor database, take the following actions:

1. Use the NetView® command LIST STATUS=TASKS to ensure that BNJMNPDA is an active task. Start the task if it is not active. Also, determine whether a task abend was recorded at the time the error should have been recorded.
2. Ensure that recording filters have not been set to block these records from being recorded.
3. Determine whether any errors are being recorded.
4. Check SYS1.LOGREC to determine if the error is recorded there. If the error is not recorded, this is not a hardware monitor defect.

If you follow the preceding steps and do not identify your problem, document it in the following way:

1. Obtain the following documentation:
   • Listings of the CNMSTYLE member for NetView installation.
   • Data from SYS1.LOGREC for the error in question.
   • The network log and the NetView trace from the time of the failure.
2. Follow the instructions in Classifying problems and Documenting and reporting problems before contacting IBM® Software Support.