Log Forwarder problems

You can find solutions to problems that are caused by Log Forwarder errors.

Log Forwarder log files
Troubleshooting information is available in log files that are generated by the Log Forwarder.
Log Forwarder: enabling tracing
For certain problems, IBM® Software Support might request that you enable tracing for the Log Forwarder.
Log Forwarder is not able to gather all data when a VSAM ESDS data set is deleted or redefined
If a VSAM ESDS data set is deleted or redefined, the Log Forwarder might not gather all the records that are written to the new data set.
Log Forwarder procedure ended with a message that says out of memory
The Log Forwarder procedure ended with the message JVMDUMP039I.
Log Forwarder fails to warm start with the error message HBOB003E
The Log Forwarder fails to warm start with the error message HBOB003E saying the z/OS® Log Forwarder cannot read progress information in the persistent_values.dat file.
Log Forwarder cannot gather job logs due to spool files purge
Operations automation and tools that archive JES2 and JES3 spool files can affect how the Log Forwarder gathers job logs. If a JES spool file is purged in a short interval, the Log Forwarder cannot gather job logs.
Log Forwarder user ID has insufficient authority
The Log Forwarder does not operate correctly due to insufficient authority.
Log Forwarder cannot generate RACF PassTicket with return code and reason codes SafRc=8, racfRc=8 racfRsn=16
Log Forwarder cannot generate RACF® PassTicket.
Log Forwarder failed to parse the data returned from the RMF Distributed Data Server with an HTTP response code 401
Log Forwarder cannot parse the data that is returned from the RMF Distributed Data Server.
Log Forwarder gets message HBOD007E and EDC8128I at startup
The Log Forwarder (HBOPROC) started task receives messages HBOD007E and EDC8128I at startup.
Log Forwarder gets an HBOPROC CLASS error at startup
At Log Forwarder procedure (HBOPROC) startup, an error regarding class occurred.
BPX messages precede HBO messages in the z/OS SYSLOG
In the z/OS SYSLOG, messages with the prefix BPX precede the Log Forwarder and the Data Streamer messages, which are messages with prefix HBO.
Log Forwarder message states that PPI issued return code 24
A Log Forwarder message states that the NetView® for z/OS program-to-program interface (PPI) issued return code 24.
NetView message provider HBONETV issues message HBOL004E with return code 15
The NetView message provider, which is the REXX module HBONETV, issues message HBOL004E with return code 15.
NetView message provider HBONETV issues message HBOL006E
The NetView message provider, which is the REXX module HBONETV, was started, but it logged message HBOL006E and did not gather data.

Parent topic: Z Common Data Provider problems